Allison Jolly | Raeford, North Carolina | 02/02/2024
I Recommend Emeral Energy
Thank you Emerald Energy. I chose this company by the reviews and wanted to be sure to write a review to assist others when looking for a Renewable Energy Specialist Company in NC. The company that installed my solar panels back in 2018 went bankrupt . Emerald Energy made it through the pandemic which says a lot. I needed a new company to monitor the panels - then I lost connectivity to Solar Edge monitoring platform. John Leonard diagnosed hardware failure with the inverter. New one is installed and household is back in business. Very easy to communicate with Mr Leonard. No drama (unike the last company). Straight forward dealings. So easy to work with. Thank you! I recommend this company to any one.
Bryan | Apex, North Carolina | 06/17/2023
Best options, knowledge, execution, customer care
We interviewed and received proposals from four different local solar companies. All of them were professional, knowledgeable and around our budget. We selected Emerald Energy for several reasons. 1. The rep (who is also one of the owners) was extremely knowledgeable and really helped us understand solar from the panels to the inverters to the batteries before we contracted with them. 2. Emerald had options. None of the other companies had the options. To meet our goals, it made more sense to get a Fortress battery and a Sol-Ark inverter. This would give us the flexibility and control we needed compared to other batteries and inverters. 3. Emerald could get to work right away. Some of the other companies had several months of backlogs. 4. They would use in-house personnel for all the critical work. After we signed the contract, Emerald handled everything. 1. They walked the plans through the local city approvals. 2. They started work as soon as the plans were approved. 3. All aspects of installation were meticulous. The electrical work and installation of the inverter and battery in particular was better than any work we have every had done in our home. They cleaned up the worksite every day and left it immaculate when they were done. All the onsite personnel stopped to answer any questions we had, whenever we had them. 4. The Emerald Rep walked the city inspector through the inspection, and then walked the electric company inspector through the installation and approval. 5. After commissioning the equipment, they gave us a great explanation of the system and answered questions after commissioning via email. It was a real pleasure to work with this company and everyone from the company who came out to help with the install and commissioning. We would recommend them to anyone in the Raleigh/Triangle area who is interested in solar.
Sue Tolleson-Rinehart | Chapel Hill, North Carolina | 10/21/2022
Everything about this valuable process was superb.
My Homeowners Association selected two companies with which my neighbors and I could work, as part of our neighborhood-wide sustainability project. My first contact with Emerald Energy was all l needed to know this was the company with whom I wanted to work. I am grateful to my HOA Sustainability Company for finding this fine enterprise for me! Everything about this process of making my house and car fly on sunshine has been wonderful. To begin, company president John Leonard was responsive, thoughtful, courteous, and ready to answer any question. When the project began, project manager Chris Belin was as kind and efficient as he possibly could be. Every single member of the crew was terrific, and I particularly appreciate the small but important fact that the crews, as they came and went in the house, were very careful not to let my indoor-only cat scoot out the door. My house now has the tiny footprint I have long wanted to create. Emerald Energy was honest, professional, thorough, and just splendid as my partners in this solar energy journey. I could not give them all a higher recommendation!
Chandra Bonthu | Apex, North Carolina | 03/12/2022
Good service
It’s been 3 months since our solar system was installed by John and his team, no complaints so far and I’m happy with their service.
coprtim | Camden, North Carolina | 01/26/2022
Excellent work
Had the system installed fall of 2021. Emerald energy was great to work with. The process was seamless.
steve | Calabash, North Carolina | 01/26/2022
TOTAL PROFESSIONALS
Thomas, John and their entire installation team are superstars. After a several quotes from multiple venders we chose Emerald Energy. The entire process to painless and was done in a totally professional manner. Thomas gave me a quote based on our electric bill but after discussion of how we use power he reduced the number of panels needed. According to our local power company that never happens. After the quote and site walk around, they took care of everything with the county, permits and the power company. Installation was flawless and clean. Not one piece of trash was found after they left. Post installation inspections went off without a hitch. If you are serious about solar energy than Emerald Energy is the company, you must use.
Brian Rerecich | Cary, North Carolina | 01/26/2022
Fantastic Local Business with great customer experiences
After having 2 other big name companies come out and discuss various solar panel system options, I called upon my local neighbors to help me out. You see, I couldn't get some straight answers about the cost of financing the system versus not financing it, as well as some of the other 'costs' they were showing. It was a high pressure scenario and I will not be pressured. After hearing back from a neighbor, they suggested Emerald Energy, so I gave them a call and they quickly came out and we discussed the other systems that I had been quoted. Emerald Energy's estimate of savings was the least aggressive and I appreciated that because it fell more in line with what I was expecting from my own research. Being an engineer myself, I tried not to be bothersome with too many questions, but the team at Emerald was always very happy to answer any question I had, regardless of how many I asked. :). On the technical and pricing side, they quoted a great looking all black panel with black borders to make my HOA happy. I got the plans Emerald provided approved quite quickly (at least by my own standards when dealing with an HOA). Emerald had the most competitive price to go along with what I thought was a superior, more realistic system than the others. Even after the install was done, I still had a few more questions regarding the Duke Energy rebate and energy monitoring and they were always quick to respond and very helpful. I truly enjoyed dealing with a local company. Thanks, Emerald Energy!
G Williamson | Waxhaw, NC | 11/09/2021
Sol-Arl 12K, REC Alpha and Fortress e-Flex Install
Emerald Energy was very easy to work with; Justin and John were both knowledgeable and cooperative. The project changed from a single Sol-Ark 12K to a pair of them. This with 28 REC Alpha panels and 4 Fortress e-Flex 5.4kWh batteries was the final project. John worked through supply chain problems to procure all needed parts, even scouring just about all sources to obtain battery lugs. Brandon and Dave wired the system with attention to detail. I am very pleased with how the project turned out.
Ted | Morrisville, North Carolina | 09/01/2021
Highly recommend for your solar project.
A local company that cares about their work and the long-term success of my solar installation. Delivered exactly per their proposal on time also a very clean and tidy worksite, too.
DBear | Wilmington, North Carolina | 09/01/2021
Excellent Experience and Company
My residence is 2 plus hours from their office. The entire process was excellent with them from sales all the way through installation. Courteous, professional, knowledgeable, clean, timely, and communicative. We had to change plans a number of times through the process and they were always happy to help. Additionally we have had our system installed for 6 months now and had to file a warranty claim 1 time. They were quick to fix the issue and no issues at all. Would recommend to anyone.
