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David | Waldorf, Maryland | 10/02/2023
Solar system with batteries
My experience was during COVID so there were delays no fault of their own. Ipsun Solar was fantastic! Once we were a go on everything installation went smoothly but there were some issues with getting permits. The installation was in Maryland Charles County and they worked through the problems to get everything in order. There was also plenty of communication about what was going on with the equipment, installation, and permitting. They were also extremely helpful in any paperwork for the federal and state tax breaks. The only issue beyond that is that the squirrel guard started to come off but they came out later and fixed it. I needed some panels removed they came out quickly to remove them and then reinstall them quickly. I have had zero issues with how the system works and am completely satisfied.
Madhav Acharya | Vienna, Virginia | 10/02/2023
Quick and Efficient
Ipsun was by far the best of all the installers with whom I met - zero pressure tactics, highly realistic assessment of my solar potential and walked through my options in great detail. The actual install process was completely painless, over in just a few days and I was up and running! Have not had a problem with my panels almost 5 years since they were installed
Jeff R | Vienna, Virginia | 10/02/2023
Ipsun Solar
It's been about two years and my Ipsun Solar system continues to impress. My electrical bills have been dramatically reduced and that's after changing to an electrical water heater and installing and an EV charger. I couldn't be happier.
Theo G | Mount Rainier, Maryland | 10/02/2023
Very happy with Ipsun
The process was very easy with Ipsun to secure my solar system. The sales rep was responsive as was the install team. They were fast with installation and good with getting me the desired forms for the credits. Overall, it was a good experience and one I’d recommend.
Steve Buehler | Berryville, Virginia | 08/18/2023
16 kWh Solar Array with 20 kWh Battery Backup
IPSun did a great job designing and installing my solar array and battery backup system. From beginning to end the process was pretty seamless. The installers were courteous and knowledgeable and answered all my questions throughout the installation process. If I could do it all over again, I would go with a larger battery system as you lose about 30% of the capacity for reserve per the warranty recommendations for Enphase. The ability to go off grid with the battery backup is amazing. Overall I'm very happy with the system and it has been great to see my electric bills at zero (except for the minimum connection charge for being on the grid).
Kris Miller | Nokesville, Virginia | 04/16/2023
Go with anyone but Ipsun, they strung me along for a year, than terminated contract over text. Ion solar installed start to finish 3 months, and cheaper then Ipsun quoted.
Natalie Y | Washington, District of Columbia | 11/27/2022
Painful to work with and poor quality
We have had a terrible experience getting our solar panels installed by Ipsun because of four issues with their work: 1) They overpromise and under deliver - we were originally given a quote for 20 panels, which was more panels than quotes we received from other companies. I’m not sure if they aren’t good at initial estimates or if they were intentionally generous to get us on the hook. Our final system was only 13 panels, which is smaller than any quotes we originally received. 2) They are extremely slow - I signed a contract with Ipsun 7 months ago, panels were put up more than 2 months ago and I still can’t turn my solar panels on. They blamed the city and power company for adding time into the process, but my neighbor chose a different solar company (after we signed with Ipsun!) and didn’t experience any of the same delays. My neighbor’s panels have been on for 5 months now and went up within 4 weeks of signing their contract. 3) Poor communication - It felt like pulling teeth to get people at Ipsun to respond to our emails and we regularly went 4-6 weeks without hearing from them. I had to ask multiple times that they keep both my husband and I copied on emails to us. Our project manager failed to let us know when things were happening, for instance he didn’t tell us he had submitted a Dig Safe request, so we were surprised to have someone on our property marking power lines one day. 4) Poor quality - On install day they called to tell us that our new roof (put on by the contractor they recommended!) had bigger vents than the original roof and we lost another panel. We had asked if they needed to do a second site survey after the new roof was put on and we were told no, which would have avoided the surprise with the vents. Then our system failed its inspection from the city because it wasn’t grounded properly. After supposedly passing the second inspection on the electric, they had some sort of permit issue and now we are waiting on a THIRD inspection. We chose Ipsun to install our solar panels because they had done my friend’s system a year earlier and he had been really happy with their work. My theory is that in the year between my friend’s install and ours that Ipsun grew too quickly and they have been unable to keep up with demand or that they have failed to either adequately train their new staff or failed to get their staff the resources they need to do their jobs effectively. Either way, I recommend going with a different solar installer until they figure themselves out.
David B | Fredericksburg, Virginia | 05/04/2022
Great solar
We had Ipsun solar put in our system late last year. We could not be happier because we are seeing zero bills from our power provider. Recommend IPSUN solar for your solar provider
Michael O'Brien | Lovettsville, VA | 11/23/2021
Great
A superb crew! Polite, respectful, and extremely skilled. A pleasure to work with! Thanks you guys!
