George Primpas | Hopkinton, Massachusetts | 07/28/2023
Clean install: no pushy sales pitches
The team did a very good job installing. They were able to hide all conduits and make the aesthetics look really good. I had over 100 questions for my sales guy and I not once felt pushed or coerced into singing up for Solar. All questions were answered and for that matter, I made the decision to choose Mass Renewables.
Greg & Jess | Bellingham, Massachusetts | 06/09/2023
If I could them a 6th star I would!
Our project consisted of a circuit breaker upgrade, generator and EV hookup, the addition of a 30 panel array on the roof, and the installation of a whole home ductless heat pump system. Their professionalism, craftsmanship, and service are top notch. I was really impressed how they took the time to hide/conceal as much of the wiring and conduit as possible to give a clean, finished look to the entire project and my overall home. I found Mass Renewables to have the high quality customer service experience you'd expect only from a small local company with the resources, abilities, and knowledge of a large company. Designing with Dianne, Installation with Joe and Pat, Permitting with Jeff, and Wrap up with Mike were each an enjoyable experience as we worked on our home's cleaner and renewable energy. A thank you shout out also to the rest of the team who's names I didn't catch but did an amazing job; especially whoever was in my attic and took extra care not to spread the cellulose insulation all over the house!
John D | Cumberland, Rhode Island | 04/07/2023
Amazing service, great product
Everything with Mass Renewables went great. From quoting to turning the system on, Mike and the guys walked me through the entire process. Joe and Eric did most of the installation, and they were stellar. They went above and beyond to make sure that my wife and I would be happy with the finished product, from the technical aspects to the asthetic. The system looks and works great, and I would happily recommend them to anyone who is interested in residential solar power.
RickT | Norfolk, Massachusetts | 03/16/2023
Norfolk Install
From the initial contacts via email to the final closing meeting, Mass Renewables did a fantastic job. All their personnel from sales to office to installers were terrific in keeping me informed of all the steps as the projected moved from one phase to another and the fact that they communicated with Eversource and the town for all the permits and inspections was exactly as stated.
MikeM | Framingham, Massachusetts | 01/04/2023
Mass Renewables was Excellent
The whole process was very easy and transparent. Everyone from the analysts, to electricians and installers were very easy to deal with. Everyone always showed up when expected and completed the work as planned. The array is in and working with no issues. I would happily recommend them.
Jaap | Roslindale, Massachusetts | 08/19/2022
Great experience getting solar installed
I shopped around a bit looking for a company to help me understand solar panel installations, and then execute it. In the end I chose MassRenewables because I felt they were very professional in their presentation. It turns out that was the right choice. After signing the initial agreement, they stayed in touch about their timeline and they were very flexible when I had to postpone the installation for a few months. Once the installation got underway, they should up on time and worked very hard. Throughout the process they kept me informed about what they were doing and what was going to happen next. In the end, I now have a great working set of solarpanels on my roof. It was zero hassle, and great overall experience with a very positive result!
Jorge | West Newton, Massachusetts | 05/25/2022
Best Experience with Home Solar Panel Installation
We got our system up an running within the schedule Mass Renewables proposed. The system is performed just as they presented it in the proposal. The workmanship of the job was vary clean taking care of the finishing details as if their own home. They took care of all the paper work with other parties involved. Overall it was a pain-free experience.
Dan | Uxbridge, Massachusetts | 04/17/2022
I primarily picked this company because they *dont* subtract out the work and because they're extremely local, and I'm glad I chose Mass Renewables! After reading horror story reviews about *other* companies where people were complaining about all sorts of things from: the solar installer subcontracting out all the work to people who proceeded to do various things terrible things. Or of companies 50+ miles away for whom the communication becomes awful after receiving the payment. I'm happy to say none of that happened with them. The sales process was smooth. They didn't try to push any particular system config in order to make me spend the most. In fact, after doing the survey, they lowered the number of panels because it would have generated more than I needed. The price was exactly as quoted, spread out among three payments throughout the process of the project. Nothing at all to complain about in the whole planning and post-installation process. They actually opportunistically did the installation about a month ahead of schedule because my roof was clear of snow and their originally scheduled job wasn't! The installation was quick and seemingly high quality. Everyone doing the installation that I talked to was pleasant and very informative. The system wasn't actually producing energy something like 2 months after the installation because of delays from National Grid and the town inspection. You can't at all blame them for that, but I think it's an important point of information for people to be aware of. You'll be all excited about the installation, and then will have to wait for annoying things outside your/their control before it's generating electricity. But now that it's on, it's (so far) exceeding my expectations!
Sam | Attleboro, Massachusetts | 02/15/2022
I had a great experience with these guys from start to finish. They were transparent and upfront about costs, everything was installed quickly and efficiently, and everyone was super pleasant to deal with! I have recommended them to everyone that is considering solar.
Massachusetts Family | West Medford, MA | 11/29/2021
Great communication, efficient and responsible
We opted to go with Mass Renewables for residential solar installation after receiving a 5-star recommendation from a friend. From beginning to end, it was a great experience. The sales staff was highly knowledgeable and efficient, and did not pressure us at all. The installation team was professional, respectful, efficient and were great at communication. Finally, the Mass Renewables team kept us informed of all the administrative steps before and after installation. So glad we listened to our friend!
