Michael ward | New Orleans, LA | 02/20/2025
I got a Franklin battery installed and it was defective. I got a new one yesterday and it works fine. However, the installers really need a way to move those heavy batteries. The winch was pathetic. I think it was designed to take the battery out of the van only. Trying to put the defective one back in the van was problematic. They (Franklin) must have a better solution to this. Because the installers run a high risk of injury to their back and bodies. Additionally, I could use a little instruction on the use of the Franklin app. Does that fall on the salesperson or the installation supervisor?
Pastor Frank. Brown | New Llano , LA | 06/10/2021
Extremely Honest, and Professional
When you need straight forward answers, to question my rep Ellie, is the Best. What I need was a person who would answer my question without trying to bait a swich, me into buying something that I did not need. This Company has great reviews and That is what motived me to check them out.
SaraJane | New Orleans, LA | 05/10/2021
Fantastic
Roy was my representative. He took care of everything and was always timely and kind. All of the staff at Solar Alternatives that worked on my project were excellent with their jobs. I can't say enough good things. Thank y'all very much.
A Castille | Rayne, LA | 01/21/2021
Professional and Effective
Solar Alternatives representatives were professional and effective throughout our project of adding a Tesla solar battery to our solar panels that were already in place. We are now, essentially, off the grid, because our excess solar power is stored in the battery and used by us whenever the sun is down. The battery also provides power during power outages which will come in handy during hurricanes and squalls. All of the Solar Alternatives servicemen who were involved in the installation were efficient, courteous and knowledgeable. We would highly recommend them!
Jackson | Walker, LA | 06/29/2020
Satisfied customer
Solar Alternatives is a great group to work with. Everyone I came into contact with was helpful and they did a great job. Very happy with the work they did and have been very happy with the savings on the monthly bills as well.
lester null | 11/14/2018
LESTER
Solar alternatives came to my home today to repair and clean my system . ronnie who did the work was great at his job i will have this company keep my system up and running from now on and hope any one who reads this review please call this company as u will get the best service u can ask for.
Alexandria | 12/15/2014
Fantastic group
Graciously provided electricity to our Fringe Fest art performance through use of their solar power trailer! Incredible. Everyone from Solar Alternatives Inc was consistently available and extremely helpful throughout the process: from pre-planning coordination, installation, on-site trouble shooting, to helping us with the solar learning curve. These power systems function quite differently than average plug-in power, and the team of people here are effective at breaking down the aspects in clear, understandable laymen's terms. Our team was able to truly learn what "Solar Alternative" means through this experience, as well as develop greater sensitivity to the potential of our sun's energy. Thank you, thank you infinitely for helping materialize a more natural, renewable, direct source of power - our sun! ...by contributing YOUR time and energy towards the "Recall the Wetlands: a Living Mandala" art project. Solar Alternatives will consistently be my recommendation for an honest, environmentally-conscious company that offers good quality work AND clean energy. Thanks again :)
UnhappyCustomer | 09/17/2014
Terrible Service
Installed in June, now September and system is still not working right. Have called multiple times without clear answers. Would NEVER use again.
Bill Walsh | 08/04/2012
Carey Clouse | 08/05/2011
Mr. Dan Craven | 07/19/2011
Overall great experience. Jeff is very knowledgeable technically and workers did a great job.
Mrs. Emily Palit | 07/15/2011
We do feel like it is not making the anticipated power this summer. Making us a little nervous...
Mrs. Livingston & Mr. Polcho | 07/15/2011
Solar Alternatives did a great job. I am thrilled with my energy saving, my ability to monitor those savings as well as my real time energy consumption. The transluscent panels look great. I love the back up system I also got. Working with this company has been has been a breeze. My energy savings have been considerable.
Rachel | 07/15/2011
Had PV and Solar backup installed on my home. The work was completed on time and on budget. All of my tax information was given to me and explained. My electric bill had dropped 80% since the system was installed. I am very pleased with the experience.
Mary Crooks | 08/06/2010
Excellent service. Well trained, professional courteous technicians.
Dave C | 03/22/2010
Clear easy to understand proposals Options were offered relating to system performance, size, warranty and quality Cost was very competitive Installation was professional and on schedule Post installation requests were handled professionally and promptly Solar Alternatives is a great company to work with!