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Great people, good service. | Versailles, Kentucky | 10/31/2018
Great people.
I've had solar panels installed twice by this company. In a hardware sense, the only problems have been associated with the inverter(s). Everyone has been professional, polite and friendly throughout. I recommend this company. The only reason for a rating of 4 is because I'm still waiting for a service call on the second inverter. It seems they are so busy installing (which is a GOOD thing!) that they're having trouble scheduling my service.
Scobie | Bloomington, Indiana | 11/14/2017
Professional and Great All Around Job
Steve R. provided excellent service with the first assessment through the final project estimate. The installation crews were professional and completed the job on time. They also handled the Duke agreements, which made for a great process from start to finish. Now several months after the install, everything is working and delivering as expected. Steve's team even resolved the a wifi connection issue with our inverter with no fuss etc... just great customer service.
catlover | Bloomington, Indiana | 09/07/2017
Thomas King Customer Total Satisfaction
To Whom it may concern:<br /><br />I employed Steve Ricketts and the Solar Energy Solutions team to have 27 solar panels installed on my roof. From the first meeting with Steve, I was impressed with his knowledge, his care in explaining everything to me and I was excited to notice his enthusiasm to work with the city of Bloomington to involve future solar owners and build solar installations throughout the city. <br /><br />Steve had already checked Google Map for my house and was prepared to talk about big trees shading my roof from optimal solar power. As he arrived, he noticed that I recently had two huge shade trees cut down. One was dead and one was too close to the house and had already dropped dead limbs on my roof and on my neighbor's roof.<br />Steve rethought his plan immediately and smiled and said I had a good situation for solar panels.<br /><br />I had expected to have them installed only on the south sides of my roof. Steve showed me how I could get optimal energy by using one east roof and one south roof location. He explained the percentage of sun I would receive and the greater advantages. He assured me that the black panels installed on my black shingle roof would be aesthetically pleasing to me. I agreed and since them I have agreed with Steve and his team at every step of the way.<br /><br />On completion, the team even rejoiced with me when I showed them my Duke electric meter running backwards! I had videoed it and sent it to many of my friends, showing them that I would ultimately NOT be paying for my electricity, but rather, would be generating it myself. <br /><br />There was one negative occurrence during the installation and thereafter, but Steve's team returned each time and finally fixed the problem. They were always courteous and careful to explain what happened and how they would proceed. I mention this negative fact because it proved to me that Solar Energy Solutions was supportive of my situation every time and will continue to be supportive in the future. A small fuse was not working properly and ultimately a larger fuse was substituted and I now have solar energy every day!<br /><br />Most sincerely,<br />Thomas King, Bloomington, Indiana, September 7, 2017
D&GWeet | Louisville, Kentucky | 03/02/2016
A pleasure from beginning to end
Adding photo-voltaic panels to our home was a goal of ours since the 70's. In October 2014 we traveled to five properties that participated in the Louisville Solar Tour. We talked at length with either an owner or a solar energy installer at each property, as well as, viewed their installation. What we learned cleared up our wrong ideas about storing power, brought us up to date on system options, gave us a head start in meeting installers (we ultimately interviewed and received proposals from four) and inspired us to move ahead with the project.<br /><br />Solar Energy Solutions was our choice because the representative was knowledgeable and responsive to our questions and concerns, met with us more than once to work out specific issues at our site and presented a final cost in line with, if not less than, other proposals. The rep kept us informed of the timing of our installation and the system was installed on the days specified. Their crew worked efficiently, answered some questions I had during installation and left very little mess. Our 5.2kW system was activated in August 2015. <br /><br />After the panel installation and while setting up the interface so we could check on solar energy output we encountered some issues. SES office personnel never dropped the ball and worked out the issues within a few weeks. The project was a pleasure from beginning to end and we now look forward to receiving our much reduced electric bill. We've reduced our carbon footprint and it feels good.
Turtle Island Farm and Gardens | Perryville, Kentucky | 02/18/2016
Outstanding experience
Not only are we happy with the solar array and intend to expand the system with this company in the near future, we have had an extremely positive experience with the entire staff. They had the expertise we were looking for, and each of them were conscientious, friendly, considerate and hard working. We would have no reservations recommending them to anyone who wants to install a solar system.
Cinder | Louisville, Kentucky | 07/20/2013
Efficient and innovative products
Solar Energy Solutions offers products that are among the most efficient available and reflect the most innovative design and engineering features seen in the solar industry.<br /><br />Every installation has unique challenges. The residential system designed by Solar Energy Solutions took advantage of the panel mounting locations available at our home to build an efficient system with the least impact to the home's physical appearance. <br /><br />The installers were professional, experienced, and careful. The installation (two arrays of ten PV modules and one solar hot water panel) was done quickly with the least inconvenience to the homeowners.<br /><br />Solar Energy Solutions insured that the system was appropriately permitted, inspected, and approved by our local power company to be commissioned as a grid-tied production plant participating in their net-metering program.<br /><br />The system has met, or exceeded, all of our expectations and we would recommend Solar Energy Solutions to anyone who is thinking about "going solar".
Anonymous | Lexington, Kentucky | 02/15/2011
matt Partymiller is the best ever both during and after the installation<br />
