Bobby Strehler | Round Rock, Texas | 09/28/2022
Tesla solar install
Several solar companies tried to steer me away from Tesla (too expensive, old solar panels/technology, contracts aren’t honored, etc.) but I decided to pay Tesla the $100 deposit and see what happens. Honestly, it was a great choice. I didn’t have a single pushy salesman call. All communication was done over text (Tesla did call a couple times but I wasn’t able to answer) and the install date wasn’t pushed (they actually tried to move up the date but I kept my original install date). On the day of install, the installers arrived at 7AM per schedule and worked through the day. They were extremely professional and communicated accordingly. They left around 4PM then arrived the following day at 7AM and completed the work. The install with the system was extremely smooth. Now, for those who are really knowledgeable about solar technology, perhaps other companies offer better performing equipment (I’m not saying Tesla’s product is lacking, but a fully customized system will and should have performance advantages over Tesla’s standard install) but for me, the Tesla system was a success. BTW, I rarely leave reviews but I felt the hard-working people I interacted with deserved some praise. Adrian, Alexander, and DJ (I think that’s his name) were exceptional. I purchased a 12.8kW system with 1 powerwall. Another note of importance, all employees installing/inspecting my install were employed directly by Tesla, no third-party contractors.
Chris Hemmeter | Greenbrae, California | 09/26/2022
Great installation experience
It took a while to get our project underway, given the incredible demand for Tesla, solar roof product, but once it started, everything went very smooth. The team was incredible to work with, very conscientious and polite, and took great care around our house. They moved very fast, and we are now powered up a week before we thought we’d be! We are just starting the product journey but at this point, everything looks to be well ahead of plan!
Steve | Warwick, New York | 05/26/2022
Awesome crew! Incredible workmanship!
Jim and his Tesla installation team were great to work with. Always willing to communicate, helpful, patient and their workmanship was excellent. Installed an 8 KW solar roof and it's gorgeous. The install team was always focused on safety and left the yard organized and clean every day. I am extremely happy with the finished product and kudos to Jim and his entire team. They all took pride in their work and wanted to make sure I was happy with all aspects of the Tesla Solar roof. Big shout out to Jim, Zack, Batman, Robin and Hilmar. Thank you!!
Ken D | Arroyo Grande, California | 07/08/2021
Good quality, price, local installers!
I shopped around, and no one was able to compete with their price!
Solar enthusiast | Goleta, California | 06/23/2021
Excellent installers
The installers (leopard team) out of Santa Maria (sharktown) did excellent work. They were efficient, respectful, punctual, and responsive to requests. They made the installation go by very smoothly. I went with Tesla solar because they gave me the best price and appearance for my desired syatem.
privacy request | Carlsbad, California | 06/18/2021
Completely unhappy - Customer service is unresponsive.
It’s been 6 months since I ordered my home solar system from Tesla and although my system has been installed, paid for in full, and fully approved by the city inspector we still are waiting for the system to become operational. It’s been 4 weeks since the city building inspector signed off and approved the system. I was told that the next step was to wait for SDGE to provide permission to operate (PTO). I contacted SDGE yesterday only to find out that they have no record of a PTO request from Tesla for my address. I feel that once I paid for my solar system, Tesla no longer cares when or how quickly I get approved for PTO. Customer service has been slow and unresponsive. It’s unfortunate, but I can not recommend Tesla Energy to my friends and neighbors. Right now, I’m extremely unhappy.
Janga | Bakersfield, California | 06/12/2021
Hassle free install
The Tesla team “Leopard,” out of “Sharktown” Santa Maria office were quick to jump on the work right away once the briefing was done. They came around 7:30am and out by 12:30pm. The area was left clean as it was. Area was caution taped for safety but they did coordinate with my parcel deliveries and pickups. Power was shutdown twice for 15-20min each time but was given a heads up atleast 10 mins before it was executed.
Ed & Deb | Pismo Beach, California | 06/07/2021
Sharktown and Tiburon rock!
We chose Tesla to stay compatible with the vehicle. The crew was professional, efficient, and super organized. They worked as a very cohesive unit.
David Comden | Ventura, California | 06/01/2021
Smart and fast
I have been anticipating the installation of Tesla solar for a few weeks. The team didn't disappoint. In all aspects, they were direct, professional and fast. The installation team was sight to behold, they set up, installed and explained what I needed to know faster than I thought they would. Nice work guys!
densolar | Aurora, Colorado | 05/23/2021
Great Experience with Tesla
I spent time researching and I went with Tesla here in Denver metro area. I’ve had no issues and very happy with the experience. I was engaged in the process so there weren’t any surprises. Other companies couldn’t beat there overall value.
