03/09/2017
Anonymous
A friend of mine in Taos recommended this company to me after I was complaining about a bad negotiating experience with an out of state company that wasted a lot of my time. The folks at Sol Luna Solar were refreshingly different. During the sales phase, I got straightforward information, no high pressure sales pitch, and solid advice on the type of system that would work for me. They told me up front that there would be a few months wait before installation, and the delay turned out to be a bit less than that. They did all the paperwork on the regulatory end, and walked me though what I needed at my end. The installation went well, first the electrical phase, then the installation. It all worked so seamlessly, and since then they have monitored my system. A few times (due to my switching modems and routers), they let me know when my monitors were not recording, and also let me know that PNM was receiving the information from my system. Throughout all of this process, my questions were answered promptly. I have discussed my Sol Luna Solar experience with a friend of mine who elected to go with another company, and who had difficulties with delays and the company not getting the permit applications in on time. Thus, I feel lucky that I went with Sol Luna Solar and have not had any reservations in recommending them. Plus, they have a really cool name.