Review for RGS Energy (Out of Business)

Office location: 423 Shadyrock Pass Suite 300, Compton CO, 80202

03/13/2018
Anonymous

very bad sevice

very poor service. no master electrician on staff. and if you need to remove your panels IE: replace the roof they will charge $500 to get a master electrician to get the permit. took 2 months for them to replace my panels.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

RGS Energy (Out of Business) reply 03/21/2018
RGS Energy is committed to providing a positive customer experience. In this case RGS Energy was informed of an unexpected requirement by the building department (a situation out of our control). This caused delays and additional costs, because it was an understandable inconvenience for the customer, RGS Energy had covered those additional costs and added further discounts for the inconvenience and production lost during the process. RGS Energy partners with many local licensed solar professionals to cover our vast fleet of legacy installed systems. We strive to provide timely service to all of our customers even in times of high volume. RGS Energy does appreciate your business and values your feedback.