04/03/2018
Anonymous
Wailea, HI
Daryl stood out early when I began searching for a local PV installer. His friendly honesty, willingness to answer all of my many questions and scenarios in a timely fashion, documentation and excellent graphical modeling of his proposal all exceeded everyone else I contacted in the industry. His proposal came first, was the strongest to meet my needs, came organized with a realistic annual production model and attractive graphics of my proposed panel layout. He even graphically modeled my equipment rack with batteries. Few people, even fewer contractors, can meet my level of attention to detail. Daryl exceeded my expectations in every way. He used the highest quality products, used the best installation techniques, took great care of my existing masonry tile roofing, and skirted all of my panels nicely to meet local HOA requirements and then some. Speaking of the HOA, he navigated their strict requirements with ease. I never had to get involved. <br /><br />He is one of Maui's authorized Tesla dealers and I went with a Tesla PowerWall backup which operates flawlessly and looks incredible. When the install was complete Daryl gave me everything I needed to register my panels for their extended warranty. Even with the install complete he answers questions quickly and remains engaged in the operation and production of the system. During the bid process, before I selected Pacific Energy, one of the largest installers on Maui told me I'd need to place a deposit in order to have any of my questions answered or to have my proposed layout modeled, not so with Daryl. At least 3 of my neighbors are looking to have Daryl do projects on their homes, both new installs and existing system upgrades.