05/01/2019
Taka
I was approached by a bigger solar company (they were door to door) at first when I first started considering solar. I liked the idea of solar, but the company's reviews online seemed hit or miss. I found Ecosmart after some searching. Although they didn't have a lot of reviews, all their reviews appeared stellar - so I took a chance. Another reason I went with them is that they are a small company that primarily services CT, so I knew that they would be able give me more attention throughout the whole process versus a bigger company. I am SO glad I went with Ecosmart. I knew I was going with them when a sales consultant (Zac) came over and went over the whole process. He was very transparent and very honest. He was very upfront with the entire process. He understood all my concerns with going with a bigger solar company too. What i liked was that he didn't try to pressure me into anything and he just showed me the facts (maybe because I was already interested in solar anyway). They are very friendly, and very easy to work with. Any questions I had during the permit process and installation process they were available to help. Wanda was delightful to work with as she was always able to answer all my questions during installation and financing period, as well as always kept me up to date. From what I concluded, solar panel prices are all generally similar no matter where you go, so it comes down to the customer service, and Ecosmart has GREAT service. Ecosmart gave me a lot of confidence in my decision in choosing them. Highly recommend!