10/25/2019
AniZ
Every person we interacted with at EcoSmart was a true professional. Zac, the sales guy, was super responsive. If he didn’t know the answer he said he would get back to us on X day, and sure enough he did. We had solar installed on our other home (different state) and we wanted to match that set-up. EcoSmart was able to do that for us. Wanda and Kim in the office were good about coordinating with us for payment and setting up all appointments - recognizing we had to travel 2 hours to meet them at the house. We had other firms that said they would come on a particular day, one of us would take time off, and then no one would show. EcoSmart even called us on Saturday to confirm they would be there on Monday to do the install. We were worried because of the weather. Monday morning comes. The electrical team shows up at 8 am ready and eager to get to work. Again - they treated our home like it was theirs. Respectful of the pets - making sure doors were always closed. Talked through how they were going to do the install and why. Then the roofers show up. Again - great crew. At the end of the job at least 3 different guys walked all around the yard to make sure no job debris was left behind. Best part - they finished at 12:45. Recognizing we would have to take another day off from work to return to meet the inspector, they called the inspector and got him out to approve the job that day. The entire install was done and signed off on by the inspector by 2 pm. We were stunned at how easy and seamless the actual install process was. Super happy with the whole process!