Office location: 32 Southward Street, Sandy Springs MD, 20705
02/09/2021
T. Williams
Washington, DC
We have been generally very happy with our Edge install. We got estimates from multiple solar vendors and ultimately went with Edge largely because of the warranty. The installation process was easy. The main complaint i have is that the installers do not patch the holes made during installation. We had about 7 holes in our drywall (averaging 8 inches on a side) where they had to fish wiring. There were also a couple of places where they had to punch through an external wall. Oddly they sealed all those external holes, but not the drywall holes. So we had to pay a couple hundred dollars to a contractor we found to patch the drywall. The installers offered to patch the holes and we said yes, but then they did nothing. I realize in retrospect that they may have been hinting that it was an additional service we would pay directly to them. By default the installation should fix any associated damage. Post-install, things have been good. There were a couple of minor administrative and technical glitches that were promptly fixed. Overall we are happy with Edge.