Office location: 94 Maidstone Parkway Suite 4, Rochester Hills NJ, 08091
10/27/2021
Maria
North Brunswick, NJ
I have had a leak in the roof since September, have called multiple times, they have sent an electrician to fix the roof, have repaired the roof multiple times and still have the same problem. I have called customer service multiple times and they keep making excuses and blaming others for their improper installation. I also asked them to remove the solar panel from my roof, to hire someone to repair what they damaged and they told me I had to pay them to remove the panels. I have a report where they admit to being the cause of the problem but as it continued to leak now they say it is that the roof was old, when the roof was replaced a few months before the installation. If you are reading this post do not choose ad-anergy or sunpower for your solar panels. Terrible customer service, very bad companies.
System size (kW): 120