12/10/2021
Disappointed Daisy
Wilmington, NC
I had a good experience purchasing and the installation of my panels. After that there has been no contact from this company on any other maintenance services or follow up on how the system is working. I get the feeling its all about the sale, one and done. Disappointing.
System size (kW): 2.62
System price: $10,072
Price include the Federal Tax Credit or incentives: Yes
Cape Fear Solar Systems reply
12/11/2021
Hi there, Thank you so much for sharing your feedback. Rest assured, if you don’t hear from us, that is a good sign that your system is producing as warranted. Our system shows your solar panels have been producing as designed since installation. If your system is not producing as warranted, our service team gets a notification and will reach out to you to schedule service. A member of our team will also reach out to you on Monday to talk through our service steps, so we can be sure to meet your expectations going forward.
If you ever need us, we’re just a phone call away. Sunny regards, CFSS