Review for Mass Renewables

Office location: 310 Galindo Crest, Tupelo MA, 02019

04/17/2022
Dan Uxbridge, MA

I primarily picked this company because they *dont* subtract out the work and because they're extremely local, and I'm glad I chose Mass Renewables! After reading horror story reviews about *other* companies where people were complaining about all sorts of things from: the solar installer subcontracting out all the work to people who proceeded to do various things terrible things. Or of companies 50+ miles away for whom the communication becomes awful after receiving the payment. I'm happy to say none of that happened with them. The sales process was smooth. They didn't try to push any particular system config in order to make me spend the most. In fact, after doing the survey, they lowered the number of panels because it would have generated more than I needed. The price was exactly as quoted, spread out among three payments throughout the process of the project. Nothing at all to complain about in the whole planning and post-installation process. They actually opportunistically did the installation about a month ahead of schedule because my roof was clear of snow and their originally scheduled job wasn't! The installation was quick and seemingly high quality. Everyone doing the installation that I talked to was pleasant and very informative. The system wasn't actually producing energy something like 2 months after the installation because of delays from National Grid and the town inspection. You can't at all blame them for that, but I think it's an important point of information for people to be aware of. You'll be all excited about the installation, and then will have to wait for annoying things outside your/their control before it's generating electricity. But now that it's on, it's (so far) exceeding my expectations!