Review for Solar Tech Elec LLC

Office location: 584 Vantage Mall, Los Angeles FL, 33755

07/06/2022
Priscilla Inglis, FL

Unhappy

The salesman was very nice promised us a new roof, 2 wall unit air conditioners and a solar unit that would pay our electric bill up to a certain amount of wattage, based on our largest electric bill from last year. I have received an electric bill ever since it was turned on the end of March. We were supposed to be able to sell the extra power back to the power company. But the power company wanted us to purchase a One Hundred Thousand Dollar Liability Insurance policy before they would do a contract to purchase the extra power we were supposed to produce. So, I had to go with just being able to use the solar system for whatever electric I used which apparently, I don't produce enough to cover even the electric that I do use. The salesman promised we would get a credit from the Government. Which the loan of $72,120 minus the credit of $18,751.00 would have brought the loan down to $53,368.00. If they had installed it last year, we would have only received a credit towards any taxes we might have owed. I don't know what this year will be like so if it is the same as last year, how were we supposed to give the bank any money towards the bank loan so that the payment didn't increase. Which it was supposed to be $229.26 for 16 months and then if we didn't give them the $18,751.00 the payment would go up to $312.59. Which the salesman also stated that if anything happened to my husband that I would not be responsible for the loan since the loan would only be in my husband's name. My husband has recently passed away. He was a 100% disabled war time veteran, who received a Purple Heart and 2 Oak Leaf Clusters and many other Medals of Honor. I am now widowed and unable to make the payments on the loan that was only in my husband's name. So, the finance company has put a lean on the equipment without even notifying me. It seems like this was only a scam and I am left to deal with it the best I can. As part of the promotion, I received a new roof. Which is great. I love my roof. It would have been nice if the roofers had cleaned up all the nails left on the top of the porch roof. That could have rolled off the roof on to the ground where I drive at. We were also promised 2 wall air conditioning units to replace what we had, that would be very energy efficient. It took over 9 months to finally install 2 window units in the wall which leaves a 4- or 5-inch gap between the wall and the air conditioners. This doesn't make them very energy efficient even though they are sealed to the best that a window unit can be. Oh and you can keep your $50.00 gift card for me writing this review.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10.8

System price: $72,120

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes