Review for Cosmic Solar, Inc.

Office location: 38 Wirtz Boulevard Unit 401, Tacoma CA, 92081

08/18/2022
Joel Martin San Diego, CA

My wife and I recently had a main service panel upgrade and residential solar system installed by Cosmic Solar and their electrician Joel Johnson (interconnection/completed date 8/9/2022). After extensive research on solar, we debated on using a national/regional installer vs a local installer but ultimately decided we preferred supporting a local company, having the whole process be in house with one company, and felt customer service would be superior. Cosmic Solar's customer service, installation, products, and performance are prime evidence of this. Pey, Arlene, Alison, and Mary were a pleasure to work with from the beginning - they outlined the process at the start clearly and stayed in constant communication along the way to ensure everything was moving along appropriately. Pey and the entire office staff always seemed to be one step ahead with the solar paperwork flow and all the necessary documents and permits - by the end, there was not a single delay with SDGE or the city and the project was ultimately approved and completed ahead of schedule. Just as important for this to happen was the efficient installation process Cosmic delivers. Hector and Alex were our solar installers and they did a great job - they were noticeably efficient while performing quality work, very personable and approachable, and took care of our roof and the surrounding areas of our house. They were also able to find a way to run all the conduit safely through our attic to the service panel thus concealing it and avoiding conduit running along the side of our house. A few days later on a day pre-scheduled with SDGE, Joel Johnson came to perform the main service panel upgrade. He was also a pleasure to have on the job - very efficient (power was only off for a few hours) and performed expert level electrical work throughout the whole process. His stucco and painting work was superb as well - the new panel and the surrounding area looked better than it was before. My wife and I plan to use Joel Johnson for any future electrical work we need done in our house. Following this, Cesar and Johnny came out a few days later for the city inspection and to finish up final details (final wiring, SunPower monitor placement, etc.). Again, as expected, everything was done in a timely, efficient, and friendly manner. And on top of all this, the SunPower products that Cosmic uses are top of the line and offer the highest performance and efficiency you can obtain on the market. They also offer a competitive price for these products. Given our installation experience and their track record, we also know Cosmic Solar will offer us a top level service experience for any service we may need along the way led by their Service Manager Khiry. When you put this all together, we plan to recommend Cosmic Solar to anyone who reaches out for a referral and encourage anyone reading this review to use Cosmic Solar for your solar installation needs.