Office location: 601 Eastdale Ridge, Fort Walton Beach Texas, 78660
09/04/2022
Leo
Plano, TX
Terrible experience with longhorn solar, got an inverter broken 2 times in 3 months. System still down. Total uptime for the system is not even 75% a year, which pretty much renders a 16kw battery useless. When offered them to amend to contract to account for their lack of support/warranty, they rejected it. Worst investment was not solar, when it works is great, worst investment was picking longhorn solar as the installer. Just stay away. Remember, my system is still broken. It was a $37,000 system paid in full in cash. But they don't care about that since I already paid. They claim there are logistics problems, with supply chain issues. However they continue to install new systems while mine is down. So it is not about a supply chain, but about priorities. Again, just stay away from them.
System size (kW): 8280
Year installed: 2021