Office location: 1950 Nutmeg Station Suite 54, Omaha OH, 44114
10/10/2022
John in Ohio
Berea, OH
Small residential system and after 14 months of partial installation, and no response from them in almost six months I feel completely betrayed. All I wanted was a system to keep my wife safe and comfortable during power outages regardless of how long they lasted. Even paid more for a bigger battery bank to handle the whole house air conditioner. With out power, the LiFePo batteries that are mounted outside will be damaged by the below freezing weather. The only thing they have fulfilled in the contract is the start of the installation and billing me. The only part of the system that was installed where designed are the solar panels. The design engineer that planned the system did not properly plan for the correct sizes of anything else.
System size (kW): 3.5
System price: $28,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: No