Review for Tesla Energy Solar Power

10/31/2022
Frustrated by tesla Sparta, NJ

horrible customer service

I had a roof installed on a new house. They made me spend thousands of dollars on conduits and then never used them. They installed a system that is more than 10% less capacity than what I agreed to. They have a different person connecting with me every time I get a random text from them (that is the only way they communicate as they do not respond to phone calls). It has been several months since my roof was completed and I have yet to be able to turn it on. This has been an exceptionally frustrating experience. The actual guys installing the roof were absolutely fine, but they also complained about the interaction they have with corporate Tesla.

Sales process
Price charged as quoted
On schedule
After sales support

System size (kW): 10

Year installed: 2022