Review for Vivint Solar

12/31/2022
Andrew Moreno Valley, CA

Deplorable service!

After paying 26k for our solar to be installed back in Summer 2022. Our solar panels are still NOT operational and it is now December 2022 going to 2023. Called customer service which takes an hour just to talk to someone, we were told that we would case manager assigned to our case and someone to come check until NOTHING! We’re so sick and tired with dealing with these people because for the amount of money that we’ve paid we’re getting pittance in service! DONT GO TO THIS COMPANY AND TAKE YOUR SOLAR NEEDS ELSEWHERE! I would give 0 stars if we could but no such luck!!!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 300

System price: $26,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes