Review for Pacific Energy, LLC.

Office location: 68 Gordon Meadow, Ashland HI, 96753

03/28/2023
WynneFamily Kihei, HI

Simply Superb

Simply Superb! From the first contact with Jana in the office to the final steps with HECO this was an exceptional experience. Sean, our sales rep, immediately contacted us and listened to our needs and then after thoughtful review, and a prompt visit to the house, recommend the right setup for our needs. From there, the experience continued to get better. Clear, concise communication through the often times, slow and frustrating process of county and HECO approvals showed how they are clearly at the top of their game. Everything just clicked. Once approved, the next phase began. Once again, top class. Install date was set, prior to the install a tech came out and surveyed the property once again to make sure all details were to our liking and that they would arrive prepared for the install. That day came without a flaw. The Install manager was communicative, and effective! installation of 17 panels and a Tesla Battery were flawless, NO time was wasted & respect was shown for their presence in our space. They again, excelled at their part. Electrical installation came two days later, and after experiencing all of the above, I did not expect them to outshine themselves, but they did. The team was again, professional, courteous and simply did a stellar job at integrating the existing 34 panel system. the final install required some on the fly adjustments and creativity (our fault) and they were able to install a seamless and gorgeous install of all components needed on a single wall. Final inspections came and went without a hitch (of course) and the system is now cranking out sun power, enough to power the entire house and out cars (EV) with extra to spare, just a we requested. It is a thing of beauty, the feeling one gets when a) they harness the sun for all their power needs and more importantly b) they will never have to pay MECO another dime ;) Thank you for reading all of this, and please just know This IS the company to go with on MAUI. Bravo and our heartfelt thanks! Wynne Family