Office location: 69 Castebar Manor, Milan CT, 06422
06/23/2023
Suren
South Glastonbury, CT
Their prices are competitive, but they overshot their installation and approvals deadlines by 7 months. The contract was signed in oct 2022, they didn’t do the design work until January. And installation didn’t happen until February 2023. I can understand that they were short staffed and behind, but even after that, it took repeated reminders from me to get them to submit the appropriate approval requests, constant follow ups, dealing with failed inspections, and now in June we got approvals, but it will take another month to coordinate the activation of the panels. I get that towns and Eversource are slow for their approvals, but I have friends who went with Sunrun at the same time last Oct and were activated by March 2023. Do these larger companies get a higher priority with the towns and Eversource?maybe, but more diligence from them could have shorten this duration.
System size (kW): 11000
Year installed: 2023