Review for Vivint Solar

07/01/2023
Cassie Willard, MO

Horrible!!!!

2 months in, panels in place and not functional. They contracted out the installation and BOTH Vivint and the installer have seemed to disappear. So, highest usage of energy for the year and we are paying on panels and our a full utility bill. Several calls back and forth with promises they'll have someone get in touch... Nothing. The guy that set it up and "guaranteed" a smooth process, not return call. Completely terrible experience, regretting making this decision. Should have known it was going to be the worst decision when it took over 6 months just to get them installed after we signed up. Horrible.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1000

Year installed: 2023