Office location: 7071 Attra Drive, Fremont NY, 11752
08/11/2023
Don
West Islip, NY
I met with one company prior to meeting with Bob Gray of Harvest Power. Was turned off by the other company, salesman was pushy and wanted me to lease, I did not want to lease. I filled out an online questionnaire on solarestimate.org. A few minutes later I received phone calls from several solar companies and one of them was Harvest Power. I spoke with Bob over the phone later that day and after a discussion about solar I gave him the information about my house. Apparently all of the measurements can be done online now, which is amazing. The next day, as promised, he sent me the proposal. I read it, not really understanding it, called Bob with some questions. I then presented the two proposals to my wife. She was skeptical about both of them and has a few friends who have had bad experiences with solar power companies. Bob came to my house on a Saturday and explained everything in detail to my wife and I. He answered all of our questions and was very thorough. Bob was professional, polite, courteous, responsible and available to answer my questions as we moved throughout the entire process. The system was installed August 7. Edgar and his team of installers were professional and polite. Matt the electrician was professional, polite and answered all of my questions. I didn't think they would show up August 7 because it rained most of the early morning but they arrived and worked when the rain ended. Matt told me that the electrical inspection will probably in three weeks. I was surprised when the electrical inspection was completed August 10. I'm now waiting for the final paperwork to be sent and information on the App so I can install and use it. I recommend Harvest Power without any reservations. I have not rated the after sales support because I haven't received any phone calls from them yet nor have I contacted them yet with any needs.
System size (kW): 5.6
Year installed: 2023