Review for Longhorn Solar, Inc.

Office location: 601 Eastdale Ridge, Fort Walton Beach Texas, 78660

08/30/2023
David Austin, TX

Poor customer service

We got our 12kw system about 10 years ago. The first couple of years, they called me regularly to make sure everything was running well. A year ago, I noticed one of my inverters was showing zero amperage. I called to report it. About 2 months later someone finally called, saying they’d check it out and let me know. I never heard back. I’ve called 6-7 more times, and no one calls me back. I called again 5 days ago. A woman called 2 days later saying someone would call me in 48 hours. I’m still waiting! Unacceptable.