11/01/2023
Larry Hayes
Monterey, CA
We were approached in 2020 by a Kota representative who promised to provide us with a hassle free installation of a Solar system by the spring of 2021. The installer he arranged for us went bankrupt but he kept assuring us over and over again it would be done with new installers. Inspection after inspection it failed to pass the City inspection. When it had not passed inspection by 2023 he told us there was nothing he or Kota could do for us. We learned in 2023 after they dumped us that he and Kota had failed to contact an inspector who had obtained approved engineering plans in 2021 that were never used in the process. We provided them to a new installer and we finally had our system operational just before NEM2 expired this year.
System size (kW): 370
System price: $45,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: Yes