Review for SunPower by South Coast Solar LLC

Office location: 763 Cahone Trail, Rowlett LA, 70002

11/28/2023
John Brown Slidell, LA

Solar Professionals, Quality Work, Customer Focused

I am a happy returning customer of South Coast Solar, having worked with the company installing 16 * 225W SunPower panels on my new construction house in November 2009. When it was time to finally build a garage I knew I wanted to increase my solar power production. Over the course of 10 months (Feb 2022 through Dec 2022), I coordinated closely with Ms Rebekah Olinde as my South Coast Solar Sales Consultant. She is a true solar power professional; knowledgeable about all aspects of the solar panel installation process. She provided estimates for several options of power generation, installation combinations, and cost. She also assisted me with identifying specialized financing through a couple of different lenders. I ended up financing my solar system addition with an EZ Solar Loan offered through Generations Credit Union. As I also wanted to add an EV charging station in my garage to charge my Plug-In Hybrid EV. Rebekah went the extra mile to develop an installation estimate for this as well, taking into consideration practical factors such as meter location, separate breaker panels, and wiring connections. Rebekah answered all my questions promptly and provided system technical specifications, a home shade report, design options for solar panels located on the main house and the garage and their estimated power outputs. Rebekah even made a couple of trips out to my house to coordinate installation details with my garage builder and electrician. When supply chain issues came up (availability of 400W versus 360W panels) that threatened to delay the project and possibly miss optimal federal tax credit timelines, Ms. Olinde advocated strongly on my behalf with the South Coast Solar Operations Team, Executive Leadership and Sunpower Corporation to prioritize my project. Rebekah deftly handled the negotiation process to ensure the best possible outcome in terms of customer satisfaction. As an added bonus, Rebekah enabled me to qualify for a larger returning customer rebate. My new system (22 * 360W panels) was installed at the end of November 2022 and is producing just over 50% of my electricity needs (as predicted). I am very happy with entire process and enjoy monitoring system performance daily with the “My SunPower“ mobile phone app.