12/09/2023
Jim
Dixon, IL
Well first off they forgot about me. I waited about 2 weeks for panels that were supposed to be shipped. When I finally got in touch with them it took them awhile to even find my order. Then it seemed like they scrambled to get the panels here. So I checked the order and the panels were smaller than originally ordered. When I finally got ahold of them again they tried to convince me that it was correct and if I was gonna send them back it was gonna cost about 9000 bucks for a restocking fee. The panels were not even American made like they were supposed to be. Then after all that everything sat still. They couldn't find an installer. My project sat so long that we had to finance all over again. Finally they got installed and I watched my bill for the entire sunny summer. Yes the solar helped but not like they said it would. According to them I would be selling extra power to my utility company. Hasn't happened yet. I told them those panels weren't right but they fail at getting back to me.
System size (kW): 30
Year installed: 2023