Office location: 1726 Amesite Ridge, New York NC, 27513
12/29/2023
Nat
Durham, NC
Yes Solar Solutions helped me through the whole process and were very dependable, including answering all my questions fully. I felt like I was talking to people who knew what they were doing and weren't trying to up-sell me. They were on-schedule and I haven't had any problems with the system since it came on-line. I did have a minor issue when connecting to the panels initially, but Yes Solar took care of that issue quickly. And I was able to get a tax refund last year when part of the cost was incurred and I will get another one this year for the final installments.
System size (kW): 5.6
Year installed: 2023
Yes Solar Solutions reply
01/11/2024
Nat - it is so important to our team to make sure that our customers feel comfortable and confident with the right solar options for their specific needs. To do that, it requires listening and providing the space for understanding our customers' questions. We love solar, but we also love providing top-notch service which means not leading someone down a road that won't match their goals. Our dedicated service team is also there to help keep those goals attainable. We greatly appreciate hearing about your experience going solar with Yes!