Office location: 4147 Larston Station, North Richland Hills NY, 11222
01/04/2024
Customer
Jamaica, NY
From the quote to the installation, everything went smooth. The manager was kind enough to follow up on the project when my agent went on leave and the installation went well. The system is now online. The current issue is a pending 1 hour job needed to complete the inspection. The electrician did not show up on the day they were supposed to fix it. No one called about cancellation or rescheduling. I called the person in charge and he promised to get back within the day. No calls or updates for 2 weeks. I got an email asking for preferred schedule a week ago and still waiting for response. So far 3 weeks of waiting without any communication or updates.
System size (kW): 6200
Year installed: 2023