Review for Fire Mountain Solar LLC

Office location: 9 Emmanuel Mall, Franklin WA, 98274

01/09/2024
John G Burlington, WA

Service so good I'm reviewing them twice!

Since my first attempt at leaving a review here didn't seem to go through, I'm trying it again. Fire Mountain Solar was fantastic to work with. Friday was very responsive and helped us weigh the pros and cons as we decided what type of system would be beneficial. I never felt any pressure to buy, and she addressed all my questions with expertise. The installation and set up was as painless as could be. They were here right when they said they would be, and Tim was quick to answer my questions as we waited for PSE to do their final installation and approval. I also found them to be flexible and honest. Between the time of our initial inquiry and the time of installation, the cost of panels dropped, and they were quick to pass that savings on to us. In addition, once they were actually on the roof, they realized they could simplify the layout from what they had initially planned, which will benefit us whenever the time comes to do more work on them. I highly recommend them to anyone considering going solar.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 4.8

Year installed: 2023

Fire Mountain Solar LLC reply 01/19/2024
John, thank you so much for taking the extra time to do your review a second time. We are thrilled to hear that you are so satisfied with our workmanship and our customer service. We look forward to working with you again!