Review for New England Clean Energy

Office location: 335 Schooner Drive Suite 430, Oakley MA, 01749

01/13/2024
WN West Roxbury, MA

Great company and solid experience

We recently had a 9 kW system installed on our home in West Roxbury. We spent time looking at other installers including Tesla, but felt that going with a local company would be worth it, especially when it came to communicating with them and ensuring that we got the system we wanted. I'm glad we did, because New England Clean Energy was very responsive and always helpful whenever we had questions. Todd helped us immensely from the sales and design perspective, and was not pushy at all- he actually paid attention to what we wanted from the system, and what we didn't want. One example is that we initially thought about getting a battery; however, we learned that with our underground power lines in Boston city, power outages are very infrequent, and the grid essentially is our battery (because of netmetering). This allowed us to save a considerable amount of money on something that would likely not add much value. Our project manager, Suzanne, couldn't have been more helpful and was always ensuring that we knew the next steps in the process and the anticipated time it would take for them to happen. She was very responsive when we had questions (this is why we were glad to choose a local installer). Lastly, the installation process was very impressive. The team did a very clean installation, and it was clear that they were very efficient, experienced, and professional. We have had multiple different kinds of contractors doing work on our home in the past, and we almost inevitably end up having to clean up a lot afterwards. Not this time - the team really left very little trace they were there, except of course for our new solar system. Overall, I would certainly recommend New England Clean Energy to anyone who wants a transparent, professional experience, with a local company who is responsive and does a great job.