Review for ADT Solar (formerly Sunpro Solar)

Office location: 133 Yacht Knoll Ste. 200, Des Moines NC, 28031

01/19/2024
Chelsea Joseph Hickory, NC

Incompetent and Rude

The first year was great, solar installation with SunPro and set up went perfect and my electric bill was lower. I was happy, until my roof started to leak. Now I'm dealing with ADT Solar customer service that does not care, does not do their job and laughs at me for asking for them to fix the damage done to my roof because of the solar panels when I am only 2 years into my supposed 25 year warranty. If you want to go solar, please look anywhere but here, it has been a nightmare for the past two months with no end in sight with more damage being done to my ceiling and roof.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1600

Year installed: 2021