Review for Kota Energy Group

02/10/2024
Lucas Oliver Oswald Oakland, CA

Resulted in lien threats to our house

Working with kota has been a disaster that nearly resulted in a lien being placed on our house before we ever had functional solar panels. They went to great lengths to avoid speaking to us throughout the entire process - for 2 weeks we called everyone from their head of sales downward multiple times a day and were never responded to - and it was only after I got the cantact info for the COO that I was able to speak to anyone. This was all days before a a lien was nearly placed on our property because Kota had not paid their contractors. Kota convinced us to replace our roof in order to get solar. They offered us a deal to pay for 2k of our roof and then have the rest financed through the same financing mechanism as our solar. 2 weeks after our roof was installed, the roofing company reached out to us informing us that they were never paid, that they planned to place a lien on our house, and encouraging us to speak with Kota immediately. For the next month we called Kota incessantly, even calling the director of sales repeatedly, who even texted and emailed us that he would help, but did nothing and never called us back. When there was less than a week left for the lien to be removed, we spoke to the financier and roofing company, both of whom said that Kota had received the funds and must had misallocated them. Finally, we obtained the COO’s email, and after emailing him repeatedly and sending formal complaints through the financier, we were able to have the roof lien removed with one day to spare. This was hell, required so much time and stress to deal with, and truly made me lose faith in the solar industry entirely. Kota also never paid for the 2k of our roof they committed to. They have a flashy sales process and then quite literally disappear entirely the moment you sign the contract. In the end, their misallocation of the funds and failure to pay their portion of the roof was criminal. They are an awful company run by morally corrupt people feeding off of naive, well-intentioned home owners. Do everything you can to avoid them.