Office location: 570 Aleman Lane, Wooster NV, 89120
02/19/2024
Not needed
Las Vegas, NV
I gotta say that the process does take awhile but once they receive the money and payment they want nothing to do with you. Be careful with this company because they say they will do one thing but not follow through. For instance, the installers made a mess and cracked roof tiles, they also promised they install the critter guards which they did but not installed correctly doesn’t prevent birds/pidgeons/critters from going under the solar panels, I made an appointment in regards to this matter in October of 2023 and still to this day nothing is being done to fix this problem or issue, what a pathetic joke company. Beware they also pass you around to other customer service and they’ll create a ticket that’s nothing being done or reviewed. Every time I call they seem to just create a ticket and escalate the situation. Now they won’t even come out to fix the critter guards and damages on my roof (cracked tile roof). I hope the owner or whoever it is reach out but if not that’s okay because KARMA will come back around and I will keep posting where ever I want or need too so your customers are aware of what your doing. RIDICULOUS company to deal with and they won’t come out now that there’s pidgeons living under the solar when they could of installed the critter guards the right way to begin with. They want customers to fix and get rid of the pidgeons before they do anything else, what a joke.
System size (kW): 7
Year installed: 2023