Review for Green Power Energy

Office location: 69 Castebar Manor, Milan CT, 06422

02/24/2024
DarthRater Oakdale, CT

Excellent Service

I was finally in the market for solar, and after some downright insulting and atrocious meetings with some of the local providers I did some looking around and saw Green Power Energy. Very highly reviewed, on BBB, Google, etc. But then I sorted by bad reviews, and was very pleasantly surprised. No company is perfect, but if/when GPE dropped the ball you can see that they were johnny-on the-spot to reply right away and do what they could to make it it right. That matters to me. So I setup a meeting and had my first talk with Stephen. He was direct, forthright and answered all my questions, even ones that may have been critical. As a newcomer to this process, I appreciated that. Once I specified what I was looking for, at no time did he try to upsell me or send me in a different direction. My goal was to purchase the panels outright and needed some financing. At first I balked at the interest rate, but he explained to me the caveats of the low rate loans with dealer fees, upfront interest, etc. After our call I fact checked what he told me and it was spot on. I made the decision to purchase the system that day. From agreement to install/turnup was about two months! They were fast, and the job was done right. I had been obnoxious about making sure the consumption clamps were installed correctly, and they went above and beyond making sure my concerns were met. On the day of turn-up, Doug came out for the final inspection. What a nice guy, he went above and beyond for sure. I was mentioning how the WIFI was a bit too weak for a reliable connection to the Enphase box, and he offered to run a network cable out to the box without skipping a beat. That put me over the moon. Well done, Doug! Several months later, I had a follow up call with Aidan and we had a great session. He followed up on my REC submission, addressed some concerns I had and just made the final part of the process very pleasant. I would without hesitation recommended GPE to anyone in the Tri-State area looking to get solar.