Review for Tron Solar

Office location: 9416 Sanderson Crest, Phoenix IL, 60061

02/27/2024
Krista Plainfield, IL

We used Tron solar for out install in 2019 and the system has issues. I first had contact with Andy the sales guy and he seemed knowledgeable and made us comfortable with going with the company. But after the install we were dealing with another associate Giray who didn’t know anything about solar and our system! He has since moved on and now it’s even worse as our system never reported output correctly so we get errors from our app. I don’t have anyone to work with since the original guy left and when I reach out it goes in circles. My bill for electric is now more than when we didn’t have solar! And I have to pay a loan on top of that! Definitely not happy with their job. They underpowered us and when I try and inquire about additional panel they say “well I don’t like the errors we see with your system.” Yea come fix it then! And they have now told us on 2 separate occasions that they are coming out to check the system and every time they no called, no showed!! Avoid this company and the headaches.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 12983

System price: $43,608

Year installed: 2020

Price include the Federal Tax Credit or incentives: Yes