Review for Sunrun Inc.
Office location: 55 Izoro Boulevard, Pembroke Pines CA, 92562
03/02/2024
Donald Johnson
House Springs, MO
Lies
People be very aware John gives you his sales pitch and does nothing but give you excuses, lies for not giving you a price for a system.........he's working on it, he needs to check with an installer, needs to check your credit score.......... I have check with a few other companies, not one has needed to check your credit in order to give you a price........you have to ask why all the games?
System size (kW): 17000
Year installed: 2024
Sunrun Inc. reply
03/06/2024
Thanks for reaching out, Donald. I can assure you that customer service is very important to us! We'd love the opportunity to look further into this for you so that we can make sure it doesn't happen again. To best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert who can help resolve this. Thank you!