Review for Sunrun Inc.

Office location: 33 Iglesias Island #1400, Daytona Beach Shores CA, 94104

03/03/2024
regina jones Lucerne Valley, CA

Unhappy customer

I wouldn't recommend this company and here's a few reasons. I didn't get the gift card. They didn't put up enough panels.They added more panels and charged more and still not enough panels. Most times my stove, washer, dryer and TV's are not plugged in to save on electricity. Only main TV is plugged in, the one in living room. I am so sorry a friend recommend this company.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1500

System price: $150

Year installed: 2020

Price include the Federal Tax Credit or incentives: Yes

Sunrun Inc. reply 03/06/2024
We are so sorry to hear this, Regina! We would love to review your system's performance and any other specific concerns you have so that we can help get this resolved for you. To best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com so that we can personally connect you with an Escalations Expert who can help you. Thank you!