Anonymous | Lewisville, North Carolina | 08/26/2009
unrelated problems have stalled the full activation. pool pump had to be shut down for repairs. the work was done with a minimum of disturbance to the household. they were respectful of my privacy. very courteous and very professional in the best sense of the word.<br />
Anonymous | Holly Springs, North Carolina | 08/24/2009
The crew that came out was extremely professional and informative. I have already reccomended them to a number of people.<br />
Anonymous | Fayetteville, North Carolina | 08/23/2009
Very professional crew,would not hesitate to use thrm again on any other project.<br />
Anonymous | New Bern, North Carolina | 08/22/2009
Everyone in this company appeared to be very knowledgeable about solar. The installation of our system was an enjoyable and exciting experience. The friendliness of the staff put us us very much at ease. Joe Sheffield made a special trip to meet with our homeowner`s association as some of the members were reticent about approval for us to proceed. After hearing his answers to their questions approval was readily given. I would highly recommend this company. we hope to engage them in the future to install a solar hot water system.<br />
Anonymous | Greensboro, North Carolina | 08/22/2009
great job, excellent communication. Clean install, including diagnosis and corrections to existing system.<br />
Anonymous | Rougemont, North Carolina | 08/22/2009
We had a miscommunication with Progress Energy regarding some of the paperwork. Mr. Sheffiled was not aware of a docket number that needed to be in place prior to Progress Energy approving the interconnect. Progress Energy was the problem, with not communicating any type of need to the installer. <br /><br />I do hope that after the interconnect is complete and the meter is set, Mr. Sheffield and I will sit down and he will go over how the thermal hot water tank works and how to check it (we have not done that) as well as the PV system.<br /><br />Overall, Alternative Energy Concepts did a fantastic job with the install. I have had two former electricians see the system (doing other things) and they both have told me what a great job the installers did.<br /><br />The thermal hot water works perfectly and I really like the was it is very discreetly installed.<br /><br />The crew was professional at all times. They placed runners in all carpeted areas where they were working inside the house, and placed mats down for the shingles on the roof. They worked quickly and efficiently, and were very courteous. I have a dog and a cat, and the crew was conscientious of where they were and even interacted with my pets when they were taking a break.<br /><br />The crew cleaned up completely after working each day, and the job was done when Mr. Sheffield told me it would be completed.<br /><br />The PV panels were placed perfectly aligned with my roof, and have not wires or debris hanging underneath to cause shortages. <br /><br />Mr. Sheffield and his crew were professional and courteous at all times, and I have recommended them to many of my friends at Duke Medical Center who are also interested in having solar installed.<br />I wanted to clarify about the purchase incentives: the only incentives that I qualify for are the tax rebates next year. None of those were applicable at this time.
Anonymous | Grimesland, North Carolina | 05/12/2009
Alternative Energy Concepts is one of just a few companies left who truely believe in the words `customer service`.<br />
Anonymous | Fayetteville, North Carolina | 04/27/2009
perfect install, amazing how quickly unit heats up to max, even during winter months.<br />
Anonymous | Durham, North Carolina | 04/21/2009
<br />Only incentives available are federal and state tax credits. I will apply for those when I do my 2009 taxes.
