Gordon and Tina Powell | Huntsville, Arkansas | 12/27/2023
A prompt installation and complete service
From the initial contact through follow up after installation, New Farm Solar performed above and beyond. They worked with us to help determine the best size and location for the panels and inverters. The installation was completed efficiently and on schedule. Our many questions were answered promptly. All contact and paperwork with the electric company was handled correctly. Most importantly, the system has operated flawlessly since the installation. We have recommended New Farm's services to others and would not hesitate to do so again
Iris Chuah | Gentry, Arkansas | 12/26/2023
Excellent service, professional company
One of the best companies we have worked with in 40 years. Professional, efficient and effective installation of quality equipment. Service was first class, staff patiently repeating difficult concepts of the system and project. Office staff super helpful. Expensive system but worth the money.
Jan turley | Eureka Springs, Arkansas | 12/26/2023
Two years and no problems
Only problem is need for Wi-Fi to connect to Internet. We are working on getting the cellular option. Going forward. They have been very pleasant to work with and very honest dealing with me. Nice people also.
Kim | Parthenon, Arkansas | 09/19/2023
Speedy replacement of my inverter
I live fully off grid, so when my inverter developed a serious, battery draining issue, I had to move myself and my food out. I'd really hoped that I would be able to go back home soon. New Farm was able to assess the problem, order a new inverter and get it installed in just over 4 days. Really great service, thank you all!
LiveLightFarm | Wesley, Arkansas | 07/17/2023
Complicated build
I bought equipment online with the hopes of building a DIY solar system (not recommended). After purchasing all the equipment, I quickly realized I was in over my head. New Farm Solar came to the rescue and, using the components that I had already purchased, built us a custom solar setup that provides the flexibility and all the functionality we needed. It was an unconventional and complicated grid-tied build providing grid and backup power to several buildings on the property. It was only because of New Farm Solar's extensive experience with many different designs and equipment manufactures that made it possible. Without their expertise, we would have ended up with nothing more than a very expensive brick sitting in the shed. Also, the office staff is top notch, there was zero sales pressure before signing, their contract process was straight forward and transparent, and all our questions and concerns were promptly addressed before, during and even after the build was completed. Thank you to everyone at New Farm Solar.
Karl Fuller | Fayetteville, Arkansas | 07/12/2023
Knowledgeable and Reliable
Did a great job for us! We bought used panels online (Sunpower 435w panels) and they are the only firm that would design (or wanted to design) a system to make it work. And it sure does work! Thank you NFS! Cant wait to buy and EV and drive for free!
Geo | Lincoln, Arkansas | 06/16/2023
Solar Upgrade; On Time. On budget.
We've been New Farm customers for several years. This project was to remove/replace 20+ year old panels (125w ea) with some Aptos (370w ea) bifacial panels, add a charge controller to handle the increased insolation, stack our already in place inverters to handle the increase, and upgrade the communication hub among all that. Andrew and crew were done in less than a day and a half. They were efficient, friendly, informative, and professional. Could not ask for more.
Darrell White | Alpena, Arkansas | 04/17/2023
New Farm Solar's interaction was exceptionally good.
NFS has a heart to help people get the solar power they want and need. 1-- Patrick's Site Visit quickly established our needs & desires, and found the best placement – ground based for us. He listened to what I wanted, while checking all aspect of our electrical usage. 2-- Quotation was perfectly designed to meet 100% of our need and presented the potential ROI in an accurate way. Professionally, not hype like many salesmen do. 3-- All the installers where highly professional, friendly, efficient, yet took time for your questions. 4-- The operation is well managed and thus should be here to serve us for years to come – they are committed to solar. If you are interested in Solar, please get a quote from NFS, it is well worth your time. I believe you will be as happy with the system they put in as I am. They get it right at an good price.
Jeff | Oark, Arkansas | 04/05/2023
A pleasure to work with
Living out of state, I did many online searches and heard many sales pitches for solar installation on my home in AR. During my conversations with the folks at New Farm Solar I never felt pressured or guided into purchasing anything. My thoughts, questions, and concerns were heard and discussed, and a plan was made with those considerations in mind. Patrick and his team took the time to explain the ins and outs of the system, took care of working with the existing power company, and explained the Federal tax credit. The installation went great and the New Farm Solar team was very professional from the start. Since the original install in July of 2022, I have had great communication with the team at New Farm Solar and have purchased more panels that they have installed.
Michael | Elkins, Arkansas | 02/25/2023
Friendly, knowledgeable, and patient professionals. We had great interactions with everyone on the team every step of the way. They answered all our (numerous) questions and designed our system to fit our requirements. They managed all the interactions with our utility company to get the net metering agreement in place. We had quotes (and sales pitches) from several installers. New Farm was, by far, the best experience. Patrick and his team were not pushy and didn't try to upsell unrelated services, unnecessary add-ons, or sketchy-sounding financing/lease agreements.
