Solar SME

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Updated: 12 February 2024
Installer

Installing solar since 2014

Solar SME logo

4.53 from 180 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Solar SME reviews


Breakdown of consumer reviews

Sales Process

4.6

Price as quoted

4.7

On schedule

4.3

Installation quality

4.6

After sales support

4.5

Latest good review thumbs up

Charles Bowers | Bel Air, Maryland | 02/21/2024

Pick Solar SME

Competitive pricing, outstanding responsive service, from Denis (project manager) to the installation team, ran by Mohammad. The met all of my expectations and system is ready to be turned on. Can’t wait!

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1 comment >
Reply from Solar SME: Thank you for your fantastic feedback! We're delighted to have met your expectations with competitive pricing, and outstanding service from Denis. We appreciate your trust in SolarSME. Enjoy the benefits of your soon-to-be-activated solar system!

Latest bad review thumbs down

John PVC | Vienna, Virginia | 12/10/2023

Poor performance

Choose another solar company and save your money, time, and reputation. In my situation, SolarSME failed to live up to its name, and they are failing to honor their contract. My Solar panels have been operational since late July 2022. Prior to going operational the installation was fraught with incompetence (see description) and lack of follow through. At the first anniversary of being operational the system is woefully underperforming by 23%. I reached out to SolarSME in August 2023 to “work together in good faith” according to the contract only to be led along for four months and then dismissed by SolarSME. My HOA does not allow solar panels to be installed on the front of houses, so SolarSME suggested they could install in the back using solar panel tilt legs for optimal performance. The design was created in December of 2021 and on 18 January of 2022 the project manager emailed, “Annual production with this layout: 18.05MHw per year.” I made my decision to proceed with the project based on 18.05MHw. I am currently getting 77% (13.1MWh) of the production agreed upon and according to the contract I should be getting at least 90% (16.245MWh). In hindsight, this lack of production is only mildly surprising because the installation crew had no idea how to install tilt legs. They improperly installed two arrays and then had to remove them, patch up the holes, and reattach them to the roof. This project was supposed to take 72hours and instead it lasted two weeks. The last day of the project was rushed, and it didn’t end until 9pm. They left pallets and a hole in the dry wall near my electrical panel. I brought this to the project manager’s attention multiple times, and he did nothing. He was only concerned with the final payment and 5-star reviews. I had to dispose of the garbage and pallets and then patch the hole myself. I have saved the reviews until now. In trying to resolve this issue the company says the production problem is due to shading. According to SolarSME, the shading is due to the solar panel arrays being too close indicating either a design flaw or installation failure. But there are no shading discussions in email, text, or on the phone in and around the 18 January 2022 date when I was emailed the annual production rate of 18.05MWh and I relied on that in making my decision to move forward. Annual production of 13.1MWh’s (77%) means SolarSME is not fulfilling their part of the contract

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1 comment >
Reply from Solar SME: We sincerely apologize for the inconvenience you've experienced . We're deeply concerned about your situation and understand the frustration caused by the installation and performance issues. Rest assured, we take this matter seriously and will investigate promptly to address and resolve the issues you've raised. Your satisfaction is our priority.

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Robert staton | Bluefield, Virginia | 02/12/2024

Solar installations

Very knowledgeable informative kind and professional

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1 comment >
Reply from Solar SME: We appreciate your positive feedback! It's wonderful to hear about your experience. Thank you for choosing SolarSME!

Farjad A | Allen, Texas | 02/08/2024

Warranty work

19 of my microinverters has gone bad and had to be RMA'd. Faris did an exceptional job getting everything RMAd and replaced on my roof.

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1 comment >
Reply from Solar SME: We are delighted to hear about Faris's outstanding work. Thank you for your trust in SolarSME, and we are grateful for your positive feedback!

Murali C | Plano, Texas | 01/12/2024

They continuously monitor power generation

I didn’t know that my solar power system had issues until I saw a text message from Roman from Solar SME team. They have installed this solar panel system about 5 years ago and I have saved enormous amounts of money due to solar power generation over the years which is still happening efficiently even today. Yesterday Roman and his team replaced the defective inverter which had issues and my solar panels started working again and I am very happy with this company’s proactively monitoring the system and fixing issues as they arise even after several years.

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1 comment >
Reply from Solar SME: We're delighted to hear about your positive experience with SolarSME! Roman and the team's proactive monitoring and swift response showcase our commitment to customer satisfaction. Thank you for choosing us, and we're thrilled to have played a part in your ongoing energy savings!

Peter Davis | Scotrun, Pennsylvania | 01/11/2024

No complaints about the company, or work done so far, still awaiting a few final clearance to commence use of the product

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1 comment >
Reply from Solar SME: We appreciate your positive feedback! SolarSME is honored to serve your home or business. Thank you for choosing us!

Taylor Engel | Richardson, Texas | 01/05/2024

Excellent Install & Support

These guys installed our solar system early in 2022 and they'd done a great job but as with anything done to your house (particularly if it involves electronics) things can go wrong and need maintenance. Almost exactly two years later we had a small issue come up and Roman was there to help. He got a crew out to look at our system and once they were onsite the issue was resolved in a few hours. It's definitely nice to have that level of support when other installers would have left you high and dry.

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1 comment >
Reply from Solar SME: We appreciate your positive feedback! At SolarSME, we prioritize ongoing support and are glad that our team promptly addressed and resolved your issue. Thank you for choosing SolarSME—we're committed to ensuring a reliable and hassle-free solar experience for you.

Sumeet | Shohola, Pennsylvania | 01/02/2024

Great Experience

Great Experience at a fair price. I am very happy with the installation. Travis, my project manager, helped me in every step along the way. I highly recommend SolarSME.

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1 comment >
Reply from Solar SME: We're delighted to hear about your positive experience with SolarSME! Thank you for highlighting your satisfaction with the fair pricing, excellent installation, and the support provided by Travis. Your recommendation is greatly appreciated. Thanks for choosing SolarSME!

LD | Alexandria, Virginia | 12/29/2023

Solar panel

I worked with my PM Levon Saryan and he was very responsive. The app is user friendly. The solar panels seem to be working great, I’m excited to get my 1st new energy bill. It takes around 2.5 months total. Quote, schedule delivery, schedule install, schedule county inspection, HOA approval, schedule utility meter switch, and finally PTO (Permission to Operate)! I would do it again in a heart beat, even one kw of clean energy is better than 0. I am trying to leave the earth better than I found it and this company helps do that. Proud to be apart of sustaining Solar SME as a business! I chose them over competitors because they seem very genuine. Also, was able to get panels made in the USA!!

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1 comment >
Reply from Solar SME: We're happy to hear about your positive experience with SolarSME and Levon Saryan. Your commitment to sustainability aligns with our values. Thank you for choosing us and supporting American-made panels. We're proud to have you as part of the SolarSME community, making a positive impact together! Thanks once again for the 5-star rating.

Bryan V | Dallas, Texas | 12/26/2023

Great Service

I have had Solar for a few years. Recently a couple inverters went down. I contacted Solar SME and they had the new inverters sent and installed within a few days. Great to see them respond even though it had been so long since the original installation. They really do a great job of customer service. I would like to thank Roman Omari and his team for jumping on the repairs and getting everything back up and running smoothly.

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1 comment >
Reply from Solar SME: We're delighted to hear about your positive experience with SolarSME! Thank you for acknowledging the excellent service provided by the team. Your satisfaction is our priority. Thanks for choosing SolarSME for your solar needs!

Islah | Fort Washington, Pennsylvania | 12/21/2023

Very proficient

Great team work from proposal to reaching an agreement, design to procurement of materials/equipment and then completion ahead of schedule. Indeed they are the Subject Matter Experts when it comes to home Solar Systems.

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1 comment >
Reply from Solar SME: We're delighted to hear about your positive experience! Our team at SolarSME takes pride in our end-to-end expertise, ensuring a seamless process from proposal to completion. Thank you for choosing SolarSME for your home solar system needs!

Kiran | Katy, Texas | 12/18/2023

Good service and installation

Solar SME Inc has been very professional from beginning to the end. Levon Sarayan the project manager has been very patient in explaining every step of the system setup process. Payments are collected in different phases which made it comfortable to handle payments. It takes time to learn the monitoring system but Levon has been very patient in explaining and helping us read the system better.

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1 comment >
Reply from Solar SME: We sincerely appreciate your positive feedback on Solar SME and Project Manager Levon Sarayan. We're delighted to have provided professional and patient service throughout the system setup. Thank you for choosing SolarSME; we value your trust in our expertise. Thanks once again.

Solar panel cost calculator

Service types


Residential solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

LG Chem solar batteries

SolarEdge - StorEdge

About Solar SME


Founded in 2014 and headquartered in Dallas, Texas, Solar SME is a solar company that aims to provide safe, reliable, sustainable energy to empower communities.

The company offers residential rooftop solar services, commercial solar services, solar panel maintenance, and solar and roofing repair, and was awarded as Panasonic's Fastest Growing Installer in the South-West Region. Rated one of the top 500 solar contractors in 2020 & 2021 by Solar Power World magazine, Solar SME currently offers its services in the following states:

Texas, Virginia, Florida, Georgia, Maryland, New York, Colorado, Pennsylvania, New Jersey, and North Carolina.

Solar SME also provides several solar battery solutions that include the following: Panasonic EverVolt Generac PWRcell Enphase Ensemble LG Chem RESU Solar SME is one of the leading providers of rooftop solar systems in the United States.

We offer end-to-end solar energy solutions of top quality that are completely adaptable to any customer requirement. We provide free solar estimates, solar system designs, various attractive financing options, and top-notch customer support. There's also a 25-years all guard warranty!

You can depend on Solar SME to deliver highly trained professionals, outstanding customer service, and quality systems tailored to fit your family's needs. As a BBB accredited company, we are passionate about your energy saving goals and enabling you to generate your own electricity.

Office locations


Select state

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Texas - Ashdown

433 Starboard Parade, Ashdown TX, 75052

Texas - Peoria

460 Fairmeade Manor, Peoria TX, 77081

Texas - Fairfield

62 Jocund Circuit, Fairfield TX, 77081

Texas - Rockwood

53 Topawa Road, Rockwood TX, 75052

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Georgia - Daly City

88 Burlwood Station, Daly City GA, 30214

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Pennsylvania - Palm Bay

54 Idalia Drive, Palm Bay PA, 15219

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Virginia - Hollister

25 Bastrop Loop, Hollister VA, 22102

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Maryland - Philadelphia

110 Berol Loop, Philadelphia MD, 20715

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- Tulsa

3712 Villa Circuit, Tulsa Maryland, 20715

Certifications


Better Business Bureau Solar Power World

Licenses


TX TDLR Electrical Contractor License: 33434. VA Electrical/AES Contractor License: 2705175870. PA HIC License: PA151336. MD Master Electrician Contractor License: 14296 NC Electrical Contractor License: U.34551

Contact Solar SME


Location pin
Head Office
433 Starboard Parade, Ashdown TX, 75052
Website
Website
Solar SME