Makingpwr | Seabrook, Texas | 02/25/2019
Great folks, professional plans and installation, great results
Texas Solar Outfitters came up with a nice layout and options for us to reach close to 100% solar coverage of our power use. The installers were very nice folks and know there stuff. Thanks Texas Solar for helping us contribute to
JEMc | Magnolia, Texas | 09/20/2018
Steve and crew got me running at full power
TSO installed my 16 kW system back in 2015. After commissioning modifications, other than one blown fuse and an SMA inverter communication card failure (all warranty work), the system has performed carefree. I am very pleased with my investment and the savings from grid power.<br /><br />However, several weeks ago, I noticed a significant drop in production. I called TSO and spoke with Kyle. TSO was here within days to do initial troubleshooting. After consulting with SMA about possible inverter issues, TSO sent their lead electrician, Steve, to do a more robust instruction of the wiring between the panels and the inverters. In between rain events last Friday, Steve and crew identified the issue on the roof - a connector had been pulled out by something chewing on the wire, thus taking 10 panels out of production. Weather kept them for doing the repair that day, but he was back Monday morning and got the system back up to full power.<br /><br />Appreciate Kyle sticking with me on this to get to a resolution and for Steve systematically going through the wiring to identify and repair the system in a timely manner. Thanks!
GradyW | Pearland, Texas | 05/01/2018
Great company to work with!
We sent a query to Texas Solar Outfitters at the end of October 2017 and had our 26 residential panels from SunPower installed and running by the start of March 2018. The entire process was smooth and easy from picking out the right design to getting all the approvals completed. The team (represented by Chris Walker and Kyle Story) was transparent and honest and extremely knowledgeable. They were able to give a timeline of when each step of the project would be completed and met every milestone on time. After the system was running, they followed up to make sure I had what I needed for my rebates and taxes, which gives me confidence that they will also back their warranty if anything ever goes wrong.
Oberhoff | Washington, Texas | 04/23/2018
Landowner
I added my solar panels to my barn roof which have preformed very well. I have gone thru a hurricane, 2 floods and a tornado with no damage or loss of productions. Strangely my brother has installed a field many times larger than I did and after his exhaustive search, he came to the same conclusion Texas Solar Outfitters was the best company to deal with. I can always reach by phone and production reports are always available on line.
Tuyen Van | Stafford, Texas | 04/20/2018
Professional, experienced and trustworthy!
I've had my 360 solar panels for over a year now and they have performed 7% better than projected by TSO. Therefore, I am a happy camper.
MantezMcDonald | Houston, Texas | 04/20/2018
Great Experience - Chris Walker - Texas Solar Outfitters
My family and I had a wonderful experience working with Texas Solar Outfitters on our 2018 solar install. Chris Walker was on company rep/sales person, he illustrated great knowledge of the various products, while showing extreme care for customer questions. This install went very well and all of the items went as planned true to schedule. <br /><br />I give Chris and his crew 5 STARS.
Heights Resident | Houston, Texas | 06/19/2017
Residential Solar Array Project: Houston's "Greater Heights"
I selected Texas Solar Outfitters for a couple of reasons: I had read reports and reviews about them, and their location is not far from my home. I stopped by their offices one afternoon to inquire about a solar array solution for my home. Five (5) weeks to the day following our first meeting, we activated a dual array solution with 18.6kW capacity using SunPower Equinox panels. My wife and I could not be more pleased with the experience. The sales team was very professional and quite capable. The installation team was prompt, respectful, and easy to work with. The back office team made the transition from our legacy REP to the new REP easy and seamless for my wife and me. The system has been producing results for us that are consistent with the assumptions I used to evaluate the return on investment.
Frank Staats | Houston, Texas | 06/17/2017
Solar Panels Made Easy!
We have wanted solar panels for 10 years and have waited for the right opportunity and better pricing. Cal and Texas Solar Outfitters made the process of installing 33 panels on our new home easy. Cal is down to earth, straight forward and very easy to communicate with. He is the owner and is super customer service oriented. He will show you the shop, explain the process, provide information on rebates and be readily available if there are any questions or concerns. His shop is centrally located on Shepherd between Memorial and Washington. I could not be any happier that I am using solar to power my house!
Bulldog4593 | Houston, Texas | 07/01/2016
EXCELLENT CUSTOMER SERVICE AND INSTALLATION
My experience with Texas Solar Outfitters was positive from project start to finish. Marshall and Amanda made the process effortless from design to switching to a local net metering provider. As a new person exploring solar, Marshall patiently answered all my questions on options. No hard sell tactics, just clear answers and great financial feedback. I was extremely pleased with the openness of the entire team to answer questions posed along the way. TSO is a company that puts customer service first and definitely one that I will recommend to others.
Anonymous | Houston, Texas | 04/21/2016
Rough Start, Good Finish.
1) Initial quote/proposal was via Google Maps and solely over the phone. The initial design did not take into account the actual site considerations (i.e. young trees that will eventually grow considerably, etc.). Was going to go with another outfit, but they decided to change their business model to commercial only in the Houston area.<br />2) TSO "hired" Marshall from the "other" outfit. His proposal was more "accurate" and he was much more attuned to my/our needs. We went with TSO solely b/c Marshall went there.<br />3) Installation: Took several days (longer than expected) because the crew(s) were working on other projects. Not a problem for us, but may be for others. No problems with city inspections. Crew(s) were professional and seemingly very competent.<br />4) Electrical production (predicted vs. actual). So far, better than predicted. Less than 1 years production, but the numbers seem to be meeting (if not bettering) predicted estimates of proposal.
