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Matthew T | Bonney Lake, Washington | 01/13/2023
A&R Solar was the best choice in Solar
I wanted to write a raving review of A-R Solar as my experience with them and their installation crew was top notch. From the very beginning, being a novice to Solar and the latest technologies, I had only done a few weeks worth of online researching. As with many homeowners, the information out there can be daunting and overwhelming at times. Upon our search for the “right” solar solution, as with many of us, we called around several companies to get the most information, best & affordable pricing, but at the end of the day, a partnership in the solar initiatives. Our phone call landed us with Ian Lucas, our design consultant. From the get-go, Ian was very knowledgeable & a non-pushy consultant. He answered our “dumb” questions round the clock without judgement. My wife and I felt that Ian was looking for our best interest at heart versus the other companies who didn’t even return our phone calls or just wanted a quick sale and move on. Ian gave us truthful information, and “this is what I would do in your situation” without the up sale of additional equipment that we didn’t need. We were sold with Ian. Next steps, the Project Manager : AJ Mullen. Again from the get-go, she came for a site visit, gave us a run down of the project and what to expect. Open and constant communication along the way. The PM makes it all happen with the coordination and resources. Lastly, the installation Crew consisting of Ari, Travis and Colton. These guys were very passionate about their work. As if they live and breathe it and you could easily see it in the expression and craftmanship. I joked with my wife, “these guys were eager beavers” to prep the site, install, and clean up every evening. Very detailed oriented and we all got along fantastically. (is that even a word ). I can go on and on but you get the jist of my review and my future recommendation to all my neighbors and friends. From start to finish, and everything in between, you must be doing something right in hiring and finding such fine professionals in the Solar industry. I wanted to personally thank you A-R for such a pleasure experience into the future of solar and definitely thank Ian, AJ, Colton, Travis and Ari on my behalf. Cheers, Matt T.
LakeCityWADeweller | Seattle, Washington | 10/01/2022
First Class - the best of the best
A&R Solar installed our solar panels and 3 powerwalls. Clean and Fast install. It was done right at the beginning of the Covid-19 outbreak. They all wore masks and were extremely diligent about how they did things. Yes, they had to run very thick cabling from our electrical panel to the Powerwalls in the garage (yes you can stack them to save space). The conduit was installed the basement ceiling. The pathway required them to navigate water pipes, gas, computer cabling and electrical wiring while allowing us free access to downstairs area. Let me tell you - it was amazing and fast. My hat is off to a group of people who really know what they are doing. Later, when our inverter died, it was under warranty, they replaced it no charge. It was done in a week (they had to get the replacement part).
Bob Alford | Bonney Lake, Washington | 07/01/2022
Amazing Experience
I want to give a great big thumbs up to A&R Solar. They just finished a solar installation for us and we couldn't be happier with their people and the job they did.
Brian B. | Portland, Oregon | 05/04/2022
The Best!
From start to finish. Sales meeting to final completion. A & R and all the staff I worked with were the most professional, and competent Solar installation company ever. I highly recommend this employee-owned company to anyone looking at a new solar installation.
E.A. Rosenthal | Seattle, Washington | 02/20/2022
Fantastic service
A&R Solar were amazing. A different company installed our panels years ago. There was an issue with the panels, and the other company refused to come out to fix a problem, even though the panels were still under warranty. A&R Solar took on the job and were terrific. They problem solved and were solution oriented. It took a while to diagnose and fix the problem, but I am so grateful that they kept at it. Mark Anderson showed me how to monitor the panels with an app, which was not available when we originally had the panels installed. Mark kept us updated and never forgot about us. I would highly recommend this company and can't say enough good things about them.
Laurence | Olympia, Washington | 02/14/2022
Overall really great experience
We were very pleased with A&R from start to finish on our solar installation. They responded to our initial contact quickly and we were very impressed with their professionalism and expertise. They went over a variety of different panel configurations with us and were patient with our questions and concerns. We never felt pressured to proceed with the project, but once we did they got us scheduled quickly and before we knew it we were generating electricity! The also had great follow-up with staff contacting us to see if we had questions and how things were going. It was really a great experience.
Jeff | Everett, Washington | 12/29/2021
I very good experience with my A&R solar installation
My experience with A&R was excellent. Everyone from A&R from the design consultant, administrator, project manager, and installation team were professional, courteous, thorough, and prompt in responding questions and providing information and estimates.
Danny | Richland, WA | 10/12/2021
Excellent Experience
Extremely professional. Everyone answered my questions, patiently as I had a lot of technical questions. I got a high quality non-Chinese made system that will pay for itself in about 7-10 years with a 25 yr warranty.
Betsy M | Seattle, Washington | 09/25/2021
Great company
We appreciated their professionalism, their communication was awesome, crew was courteous, explanation of system was informative. Job was well done from start to finish. We are entirely satisfied with our service and would recommend them highly.
John & Tobyn | Newberg, Oregon | 06/27/2021
A focus on customer success
Before choosing a photo voltaic installer for our solar panels and system, we researched 3 different companies: a local, regional, and a national business. We went into the analysis open minded, but figured the national company might have more resources to give to better service and probably had the cheapest price. A&R - our local option - was the second company we researched and quickly impressed us. Not only do they work with most all the best-in-class suppliers the other business do, but their service was unparalleled. I'm a business analysis for a large organization and an environmentalist at heart. I wanted to be sure that we were making not only a sound environmental choice, but also a smart, long term economical decision. We're had lots (and lots) of questions. And while all 3 companies mostly answered all of our questions, A&R's followup ensured that we were satisfied with their answers - and somehow filled in emotional gaps to address our bigger picture questions that were hard to articulate. The install team wasn't just a bunch of wrench turners. They were super smart and willing to answer very technical questions that came up later in the game. The ops/project management team worked together smoothly and kept us involved and informed at the level we wanted to be. But it's A&R's sales team that went above and beyond. Our sales rep - more like a customer success genius - connected with us immediately on so many levels. She knows solar - and got to know us in a way that allowed her to connect her depth of PV knowledge with our desire to make a smart decision and investment in solar. Although A&R was a little more expensive than the other options, they weren't much more. For our money, whenever we can invest in a local business, we're glad to do so. Our experience with A&R is one we're so glad to tell over and over.
