Ad Energy

Verified profile
Updated: 27 December 2022
Installer

Installing solar since 2009

Ad Energy logo

3.67 from 33 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Very Good

Rating breakdown

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Ad Energy reviews


3 stars

0

2 stars

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3.67

Avg. rating

Breakdown of consumer reviews

Sales Process

4.3

Price as quoted

4.4

On schedule

4.2

Installation quality

4.3

After sales support

4.0

Latest good review thumbs up

Karin | Barnegat, New Jersey | 07/09/2021

Great experience

Everyone was very helpful, responsive and knowledgeable. Would highly recommend

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Latest bad review thumbs down

Patty | Pleasantville, New Jersey | 06/13/2023

Worst company

If your smart run when you see this company. I have had nothing but problems ever since installation. They put them up wrong. The worst part is trying to get someone to help you. I have had two contact people both have left the company. I have been trying for over two weeks to get someone the person that answered the phone ( when someone answers the phone) says I can send an email and I have someone get back to you. This is the wrong Dept but they can’t give me a number for the correct department when I asked for an email to speak to someone higher up he disconnected me then you try calling back and nobody answers. This is the worst customer service company in the world. Please be smart stay away from it.

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S Vinosky | Fairless Hills, Pennsylvania | 12/27/2022

Right Hand does Not Know what the left hand is doing

Signed a contract Dec 2021. Project still not complete. They blame the utility (PECO). When in fact they are at fault. Missed deadlines and do not complete the paperwork for the utility. They don't have a clue of what is going on. When I signed the contract, they stated it would be quick and seamless process. This process being delayed into 2023 is going to cost me additionally thousands of dollars

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Daiveet Patel | Skillman, New Jersey | 09/02/2022

Lacks transparency, delays

When the roof and solar panel installation project started, I was told the most time taken is for township and pseg approvals. It has already been 2 weeks since we got all approvals and I do not have any timelines for installation yet. When I followed up today, I was told it would take another 2 weeks to install. It is minimum 4 weeks to install after all the approvals were secured. Feeling disappointed at this point given the lack of clarity since we started the project. Update on above - Installation was finally done 4 weeks after the all the approvals from township and pseg. I was asked to make the payment as they only need to schedule township inspection of installation. I made the payment within two days. Almost one week passed and when followed up on status of township inspection, after two follow up emails, I am informed that they made modifications to the original installation plan and need to seek reapproval from township on that. No timelines can be provided. At this point, I feel that Adenergy/sunpower has been a bad decision on my part as they are not transparent with the process, do not provide any proactive updates on the project, trick you in to making the payments, leave you at the mercy of township to approve. Adenergy is making the overall process lengthy as there are delays and not a thorough process from their end.

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Maria | North Brunswick, NJ | 10/27/2021

Terrible customer Service/Improper Installation.

I have had a leak in the roof since September, have called multiple times, they have sent an electrician to fix the roof, have repaired the roof multiple times and still have the same problem. I have called customer service multiple times and they keep making excuses and blaming others for their improper installation. I also asked them to remove the solar panel from my roof, to hire someone to repair what they damaged and they told me I had to pay them to remove the panels. I have a report where they admit to being the cause of the problem but as it continued to leak now they say it is that the roof was old, when the roof was replaced a few months before the installation. If you are reading this post do not choose ad-anergy or sunpower for your solar panels. Terrible customer service, very bad companies.

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Mike Scarduzio | Egg Harbor Township, New Jersey | 06/09/2021

Great team to work with

I had a great chance to work with ad energy especially bob Schaefer what a guy he so knowledgeable about his product and help you out without any hesitationhe could he would take his shit off his back for ya but anyway thank you ad engery for such great service if I had to give them a rating 1-10 I would give them a 1000

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Rick Fiacco | Bayville, New Jersey | 03/12/2021

Process went smoothly from contract to install! I

I wanted the SunPower panels.

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Janet Ayoub | East Brunswick, New Jersey | 02/07/2021

Great team

Joe I*****, is professional, friendly, knowledgeable, and awesome! He took time to illustrate how the whole solar energy process works, how solar panels will help us produce our home's electricity needs, the advantages of buying vs. leasing benefits, as well as over time choices, prices, savings and incentives. Joe has been great with ad energy. From the beginning until after the completion of our solar installation. Communication, via email, text and phone, was simple. I can't say enough about how fast and simple Joe was with this process. I cant say how much i am thankful for joe and the whole ad energy and sunpower team for their help. They did such a great job on my solar panels, from replacing the roof to adding the polar panels it was great.

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J. Paredes | Vincentown, New Jersey | 09/26/2020

Great Experience with BS

Bob Schiffer was very thorough and explained all that’s involved with going solar with SunPower. Bob made it easy to understand how the process works, the benefits of purchasing vs. the benefits of leasing, and even helped us by partnering with a roofing company and a tree removal company, too! Bob’s initials might be BS, but he didn’t give us any... Bob Schiffer went out of his way to meet with us on a Saturday, he took time with us, explained everything in detail, and helped us through the application process. He followed up with us and has prepared us for each next step. We are so grateful to Bob Schiffer!

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Peewee | Egg Harbor Township, New Jersey | 06/23/2020

Great with info and here to help with any questions

Trust there team

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Rob C | Sicklerville, New Jersey | 02/20/2020

Tim Munson and AD Energy=Great!!!

Tim Munson from Ad Energy was awesome! From the night my wife and I meant him to discuss about getting solar till the job was complete, he was on point. If any issue or concern we had he made sure it was resolved or informed us what the process would be. Tim is a great individual and represents Ad Energy in a great light. He made sure we understood and were aware of the steps involved in the process. The product is great and the team is very knowledgeable and helpful. If any upcoming changes or questions came up Tim was there to answer from start to finish. I would definitely recommend Tim and Ad Energy for Solar

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George Barrett | Riverside, New Jersey | 09/18/2019

They were amazing, i dont think the process could go any better

First off Bob Schiffer was amazing, he was there during the whole process. Start to finish i was kept informed and up to date about what was going on with the install. Ad energy worked with my schedule and around my 3 crazy pets. They even had employees come sit at the house to wait for the twp reps. This was a huge time saver, cant thank Ad energy and Bob enough.

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Roofing - Minor repairs

Roof replacement - Shingles

Enphase Storage

SunPower SunVault

About Ad Energy


Founded in 2009 our mission since day one is to make solar simple. We strive to empower homeowners to take control of their energy costs while creating a more sustainable future. We also provide customized solutions, such as ground mounts, tree removal, and roof replacement, among our various financing options, in order to find the best fit for each situation.

Office locations


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New Jersey - Rochester Hills

94 Maidstone Parkway Suite 4, Rochester Hills NJ, 08091

New Jersey - Portland

14 Jooper Avenue, Portland NJ, 08053

New Jersey - Buckner

477 Calamity Crescent, Buckner NJ, 08091

Certifications


Better Business Bureau Solar Energy Industries Association

Licenses


NJ HIC: 13VH07809600 and PA HIC: PA142439

Contact Ad Energy


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Head Office
94 Maidstone Parkway Suite 4, Rochester Hills NJ, 08091
Website
Website
Ad Energy