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Tp | Covina, California | 12/21/2023
Disappointed
We had our panels installed in 9-2023 The sales pitch was great but if someone was to ask me my experience I would say don’t do it! At least not based on my experience. We had the panels installed and we were waiting for city inspection to turn on the panels but the company never scheduled it. We have been the ones calling and bugging for a call back to finally get someone out here for them to tell us it was not going to pass inspection. I wouldn’t mind waiting but what did bother me is we are paying for panels that are not working plus our electricity bill. I refused to pay our first payment till they took care of the matter and was send to collections the next month. If you are asking are we paying the bill? Yes we have no choice.
Happy homeowner | Huntington Station, New York | 11/08/2023
Great Solar Panel project & installation
Empower Solar is a great solar energy installer. I liked that they have installed both residential and local large businesses with good reputation. The salesperson, design, home roof/power inspection, and actual installation were very professional. Everything went smoothly. On the day installation was completed they showed me on an App the solar energy capture by the panels was working: that was amazing! The installation team were really excellent and good communication about the process.
RK | Chappaqua, New York | 08/24/2023
Top Notch Installer
EmPower works with SunPower, that matters, but the quality of installer matters more. On that point, EmPower has been first class. About 4 months from initial assessment to completion. Every step clear, professional, and responsive.
Christopher L. | Island Park, New York | 07/25/2023
Exceeded my expectations
Just coming up on one year of our solar install, our system was sold to us by their sales team member Mathew Brill who was knowledgeable, polite and responsive to my needs, questions and concerns. Our system which I requested to be slightly oversized for our energy needs due to possible growth of home/energy needs and degradation of panels over time is rated at 135 percent of power needs and will be wrapping up our year just over the 150 percent mark. System has been flawless since install, and also the instal was done beautifully with no conduit showing on the roof whatsoever. Also took my monthly electric bill of $147 balanced down to $71 Solar loan (15 years at 0.9%) plus the grid connection fee that can’t be avoided and that’s around $14 so basically cut our bill in half. Overall extremely pleased with our set up and looking forward to paying it off completely in about 6 years to say goodbye to any electric bills!
James V | Farmingdale, New York | 05/03/2023
Great Customer Support
I have had solar for a year now and since my first contact with Matt with Empower has been great. Matt wasn’t a college kid looking to make a sale. He has knowledge of the entire process and was not push at all. The install team worked with my needs to get the system exactly the why I wanted it on the roof and the new 200 amp electric panel. After install I had 2 minor issues that the support team helped with right away. It was a great experience all around.
Faisal Khan | Rye, New York | 01/10/2023
Empower Solar
We lost power this past Christmas weekend during the big storm system that came through the US. The system Empower Solar installed worked incredibly well!! Thank you
Rudy | Bethpage, New York | 10/17/2022
Good experience
Quick and professional Installation
Isaac | Brooklyn, New York | 10/01/2022
Honest - a pleasure to do business with
These guys were great and I have no problem recommending them. They were very straightforward and direct during the sales process, walking me through several scenarios. The actual installation team was a pleasure to work with - the guys were courteous and, most important, careful. Three months in, the system is working as promised and seems to actually be producing a bit more power than expected.
Anthony | Flushing, New York | 09/01/2022
Very professional and personable!
Everything went well with the installation. I really appreciate the communication, education, and support throughout the process. From deciding whether to go solar up to the installation process, I felt confident things were going to go well. As I am new to this, I hope I can continue to rely of Empower to assist me with questions and problems I have I have in the future. Matt, Alexandra, and Jared. Thank you guys! Anthony
