EmPower Solar

Verified profile
Updated: 21 December 2023
Installer

Installing solar since 2003

EmPower Solar logo

4.65 from 109 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Excellent

Rating breakdown

EmPower Solar reviews


Breakdown of consumer reviews

Sales Process

4.8

Price as quoted

4.8

On schedule

4.6

Installation quality

4.6

After sales support

4.5

Latest good review thumbs up

Rick | Oyster Bay, New York | 02/18/2024

Pleasure to Work With

Tara, Gen, and everyone else who helped bring bring my solar project into reality are wonderful. I at no point felt like I was being "sold" on a product; I was presented with information clearly and concisely, with prices and justifications made obvious from day one. I cannot recommend them enough. I had received quotes from four companies before meeting with EmPower. For price, system warranty, and ease of accessing people, EmPower beat the other three companies easily.

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Latest bad review thumbs down

Jennifer MacVicar | Huntington Station, New York | 03/03/2024

Was happy until…

Was very happy with the company until the leaks started. They said the roof was in good enough shape to put panels on. Now there's water POURING into my house and not only are they are saying it's not their fault, but that there were holes there before they put them on. So why did they not mention that before? They are now charging me hundreds of dollars to take the panels off to replace a roof that passed THEIR inspection less than a year ago. I am so surprised by the customer service for an issue I thought would be a non issue. You gave an inspection, saw no issues, but now say the holes were there and that’s not your fault? Water pouring in your house is incredibly stressful and I expected more.

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Tp | Covina, California | 12/21/2023

Disappointed

We had our panels installed in 9-2023 The sales pitch was great but if someone was to ask me my experience I would say don’t do it! At least not based on my experience. We had the panels installed and we were waiting for city inspection to turn on the panels but the company never scheduled it. We have been the ones calling and bugging for a call back to finally get someone out here for them to tell us it was not going to pass inspection. I wouldn’t mind waiting but what did bother me is we are paying for panels that are not working plus our electricity bill. I refused to pay our first payment till they took care of the matter and was send to collections the next month. If you are asking are we paying the bill? Yes we have no choice.

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1 comment >
Reply from EmPower Solar: Hi There, TP! We would love to look into this for you. We don't seem to have any clients installed in September that are still waiting for utility permission to operate. Are you sure you used EmPower Solar of Bethpage, NY? Please email us at feedback@empower-solar.com with your name/ address so we can look into this as soon as possible.

Happy homeowner | Huntington Station, New York | 11/08/2023

Great Solar Panel project & installation

Empower Solar is a great solar energy installer. I liked that they have installed both residential and local large businesses with good reputation. The salesperson, design, home roof/power inspection, and actual installation were very professional. Everything went smoothly. On the day installation was completed they showed me on an App the solar energy capture by the panels was working: that was amazing! The installation team were really excellent and good communication about the process.

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Timothy Richardson | Oceanside, New York | 10/25/2023

Great crew Good job Thank you

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RK | Chappaqua, New York | 08/24/2023

Top Notch Installer

EmPower works with SunPower, that matters, but the quality of installer matters more. On that point, EmPower has been first class. About 4 months from initial assessment to completion. Every step clear, professional, and responsive.

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Christopher L. | Island Park, New York | 07/25/2023

Exceeded my expectations

Just coming up on one year of our solar install, our system was sold to us by their sales team member Mathew Brill who was knowledgeable, polite and responsive to my needs, questions and concerns. Our system which I requested to be slightly oversized for our energy needs due to possible growth of home/energy needs and degradation of panels over time is rated at 135 percent of power needs and will be wrapping up our year just over the 150 percent mark. System has been flawless since install, and also the instal was done beautifully with no conduit showing on the roof whatsoever. Also took my monthly electric bill of $147 balanced down to $71 Solar loan (15 years at 0.9%) plus the grid connection fee that can’t be avoided and that’s around $14 so basically cut our bill in half. Overall extremely pleased with our set up and looking forward to paying it off completely in about 6 years to say goodbye to any electric bills!

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James V | Farmingdale, New York | 05/03/2023

Great Customer Support

I have had solar for a year now and since my first contact with Matt with Empower has been great. Matt wasn’t a college kid looking to make a sale. He has knowledge of the entire process and was not push at all. The install team worked with my needs to get the system exactly the why I wanted it on the roof and the new 200 amp electric panel. After install I had 2 minor issues that the support team helped with right away. It was a great experience all around.

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Faisal Khan | Rye, New York | 01/10/2023

Empower Solar

We lost power this past Christmas weekend during the big storm system that came through the US. The system Empower Solar installed worked incredibly well!! Thank you

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Rudy | Bethpage, New York | 10/17/2022

Good experience

Quick and professional Installation

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Isaac | Brooklyn, New York | 10/01/2022

Honest - a pleasure to do business with

These guys were great and I have no problem recommending them. They were very straightforward and direct during the sales process, walking me through several scenarios. The actual installation team was a pleasure to work with - the guys were courteous and, most important, careful. Three months in, the system is working as promised and seems to actually be producing a bit more power than expected.

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Anthony | Flushing, New York | 09/01/2022

Very professional and personable!

Everything went well with the installation. I really appreciate the communication, education, and support throughout the process. From deciding whether to go solar up to the installation process, I felt confident things were going to go well. As I am new to this, I hope I can continue to rely of Empower to assist me with questions and problems I have I have in the future. Matt, Alexandra, and Jared. Thank you guys! Anthony

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

About EmPower Solar


EmPower Solar develops, engineers, installs, and services solar and battery systems for residential and commercial clients. Since 2003, EmPower Solar has empowered thousands of New York homeowners and businesses with 35 megawatts of distributed solar. Its vision is to create a new energy paradigm powered by clean, renewable energy for a more prosperous, healthy, and civil world. The company culture is defined by the EmPowering Way, which results in consistent 5-star customer service reviews.

Office locations


Select state

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- Norfolk

5816 Lafayette Manor, Norfolk New York, 11558

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New York - Findlay

54 Puccini Run, Findlay NY, 11735

Certifications


Better Business Bureau Solar Energy Industries Association Solar Power World UL Certification

Licenses


H2409110000

H-50211

WC-25308-H12

Contact EmPower Solar


Location pin
Head Office
5816 Lafayette Manor, Norfolk New York, 11558
Website
Website
EmPower Solar