Billie and Mike Healy | Louisville, Kentucky | 06/14/2023
Love Icon Solar!
We had a very positive experience with Icon Solar. Their office staff is friendly, knowledgeable, and responsive. They worked with us to develop an installation that best served our needs. The installation crew (we had solar panels and electrical panel upgrade done on the same day) worked tirelessly and efficiently. Icon Solar also sent a dry wall mechanic to spruce up the wall where the larger electrical panel was installed. We really appreciated this thoughtful detail. We recommend Icon Solar highly. They were easy to work with, offered top-of-the-line products, and did an outstanding job.
M Webster | North Las Vegas, Nevada | 05/06/2021
Great experience!
We recently moved to North Las Vegas and met Arthur from Icon Power. Our system has been installed and we are now waiting for it to be turned on. We never felt pressured during the entire process. Our Representative Arthur, communicated with us each step on the way. We are very impressed with the integrity of this company and their employees. Merrie & Morris Webster
Robert | Dayton, Ohio | 05/23/2019
First Choice for Tesla Powerwall
Icon Solar installed my system in December 2017. It has performed perfect for the past one and a half years. I have 20 solar panels and a Tesla Powerwall 2. The solar panels produce 290 Watts at best lighting conditions. This is the amount promised. Icon Solar subcontracted the electrical work. This included installing the Tesla Powerful back-up battery. Only contractors certified by Tesla can install the Powerwall. Icon Solar workers designed the system and installed the solar panels. The survey to layout the panels was done as good as could be. They did an excellent job. I was first concerned about placing seven panels facing West, but it turns out the West panels only produce eight percent less power than those facing South. That proves Icon knows what they are doing. I was also astounded by how well they attached rails to support the solar panels. This requires using lag bolts to attach the rails to the roof rafters. Every lag bolt hit a rafter dead on. He must have x-ray vision. The electrical work was made more complicated by adding the Tesla Powerwall. But the electricians had no problem. The addition of a back-up battery requires components not installed when only installing solar panels. This work took a whole day by three electricians. They did a very neat job. The entire system worked as promised the instant they turned it on. Icon Solar is the first choice for installing solar panels that include a Tesla Powerwall.
Alphonse | Nicholasville, Kentucky | 01/17/2019
Everything as specified
The salesman was knowledgeable. The installation was completed in less than a day. Everything has worked well. The company has stood behind the warranty. The only shortcoming was the high price. This is a very professional and effective organization.
Kevin Jones | Mount Vernon, Ohio | 01/12/2019
Icon Solar took care of the problem and did a lot more.
Took the over 6 months to replace a micro inverter but that was not the problem still producing 1/2 of what the others are not it's like pulling teeth to get them out again<br /><br />EDIT 1/23/19: Icon Solar took care of the problem and did a lot more.
Thomas F | Cincinnati, Ohio | 08/22/2018
Satisfied customer
Icon Solar was the quickest responder when we were considering solar.<br />Their sales representative, Marc, arrived promptly, provided great information up front , and answered questions without hesitation.<br />Within a few days, we had a preliminary drawing for our 2 systems and had an opportunity to speak with Jay, the in house architect.<br />We agreed on the contract and installation was completed approximately 5 weeks later.<br />On the day of installation, there were 10-11 workers on our site, including Marc, the sales representative.<br />Installation was completed in 1 day, with excellent care of our property and good clean up .<br />They verified that allpanels and inverters were working properly, instructed us on the operation and monitoring of our 2 systems, and departed .<br />We later added the varmint guard to keep put squirrels, birds, and leaves.<br />Excellent , experienced , cordial workers.<br />They worked through lunch and would not even allow us to buy them lunch.<br />Our systems were correctly "sized" and are producing as predicted.<br />Icon Solar did all of the paperwork for the power generator licenses and assisted us with the SREC sales set up.<br />I have recommended Icon Solar to 5 friends and a few people that called me, and will continue to do so.
pleased solar customer | Versailles, Kentucky | 07/13/2018
home solar pannels
System was installed in late June, 2017. Installers were professional and fast and I was completely <br />satisfied. The system has worked perfectly and is properly sized for our energy needs. Most months we pay the required minimum to cover the base meter fee and the taxes. On an annual basis we produce more energy for the grid than we consume from the grid.
